Hotel Santo

4.0 star property

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Photo gallery for Hotel Santo

Reception
Room amenity
Interior
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Laundry
$158
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
Dagobertstr. 22-26, Cologne, NW, 50668
  • Place, MediaPark
    ‪6 min walk‬
  • Place, Musical Dome
    ‪9 min walk‬
  • Place, Cologne Cathedral
    ‪10 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • 236 sq ft
  • Sleeps 1
  • 1 Double Bed

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Santo

4-star hotel in Old Town Cologne
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Santo is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon.
Santo Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Santo Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 28.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Santo
Hotel Santo Cologne
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Reviews

Hotel Santo Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 364 out of 712 reviews
Rating 8 - Good. 284 out of 712 reviews
Rating 6 - Okay. 48 out of 712 reviews
Rating 4 - Poor. 11 out of 712 reviews
Rating 2 - Terrible. 5 out of 712 reviews

Reviews

10/10 Excellent

Declan

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the centre of Cologne. Spotlessly clean room with air conditioning and lovely staff. Lots of restaurants within 2 minutes walk a perfect hotel for a city break.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Leisha, League City

Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff was exceptional. Very spacious rooms and you can’t beat the location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. The area is a bit non-descript, but it's very convenient for the sration, as well as the cathedral and Ludwig museum.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Hotel Santo for the past 2 years for business and pleasure. Staff are excellent and hotel is wonderful will not stay anywhere else.
Stayed 1 night in Apr 2025

10/10 Excellent

I M Cleverley

Stayed 3 nights in Apr 2025

10/10 Excellent

Yuanzheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Guisela, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at 4 to 5 blocks to the main station. Friendly staff and amazing breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ionut

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cesare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great hotel, friendly staff and excelente breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Ilae

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Helen Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

8/10 Good

Gillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Walkable distance from the railway station. Great breakfast. Rooms spacious and clean. Staff friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. Fabulous breakfast
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Fine, entirely avoidable negative first impression

Fine overall. Good breakfast. Rubbish first impression to get in the room and there’s bottle of water right next to the bed… and a price tag on it. Best check they’re not going to charge me for shower water or provision of clean air.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast great
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking from station and sights of Köln. Also v convenient for shopping and cafe, bars and restaurants. Close to the river Rhein.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful city

Lovely location, friendly helpful staff. Only reason for 4 stars is I feel parking is too expensive.
Stayed 1 night in Jul 2024