*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Excelsior Hotel Ernst am Dom features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This 5-star property offers access to a business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 4499 square feet (418 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.
Excelsior Hotel Ernst am Dom has designated areas for smoking.
- Express check-in
- Couples/private dining
- Coffee/tea in common areas
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Business center
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1863
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Self parking (surcharge)
- Sauna
- Limo or town car service available
- Free wired internet
- Valet parking (surcharge)
- Food and water bowls
- Supervised childcare/activities (surcharge)
- Safe-deposit box at front desk
- Conference space size (meters) - 418
- Number of meeting rooms - 6
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Conference space size (feet) - 4499
- Shopping on site
- Designated smoking areas
- Ballroom
- Banquet hall
- Free train station pickup
- Laundry facilities
- Total number of rooms - 134
- Internet access - wireless
- Number of floors - 6
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- In-room childcare (surcharge)
Room Amenities
Excelsior Hotel Ernst am Dom offers 134 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- Separate sitting area
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Individually furnished
- Individually decorated
- Pillow menu
- TV size measurement: inch
- Connecting/adjoining rooms available
- Tablet computer
- Minibar (stocked, free items)
- Towels provided
- Number of bathrooms - 1
- Number of beds 1
- Champagne service
- Bed sheets not available
Parking
Self parking (surcharge) , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hanse Stube - Onsite restaurant. A children's menu is available.
Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
Nearby Activities
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 52 per person
- Airport shuttle fee: EUR 65.00 per vehicle (one-way)
- Self parking fee: EUR 29 per day
- Valet parking fee: EUR 29 per day (in/out privileges)
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 5:30 AM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Pet Policy
- Pets allowed for an extra charge of EUR 30 per pet, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Ernst Excelsior
- Ernst Hotel
- Excelsior Ernst
- Excelsior Ernst Cologne
- Excelsior Ernst Hotel
- Excelsior Hotel Ernst am Dom
- Excelsior Hotel Ernst Cologne
- Hotel Ernst
- Hotel Ernst Excelsior
- Hotel Excelsior Ernst
- Excelsior Hotel Cologne
- Excelsior Hotel Ernst Leading Hotels World Cologne
- Excelsior Hotel Ernst Leading Hotels World
- Excelsior Ernst Leading Hotels World Cologne
- Excelsior Ernst Leading Hotels World
- Excelsior Ernst am Dom Cologne
- Excelsior Ernst am Dom
- Excelsior Hotel Ernst am Dom
- Excelsior Ernst Am Dom Cologne
- Excelsior Hotel Ernst am Dom Hotel
- Excelsior Hotel Ernst am Dom Cologne
- Excelsior Hotel Ernst am Dom Hotel Cologne
Awards & Affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
- Green Globe
Hotel Reviews
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