Search Deals on

Collinsville Vacation Packages

Great value but room not clean. The floor was not vacuumed. Desk staff covering desk and Starbucks cafe at same time. Guests had to wait due to short staffing.

Enjoyed our stay everything was adequate nothing over the top just nice with comfortable beds

Staff was poor, location was good

Disappointed. Stayed on a road trip from Texas to Illinois. Pool played a big part in choosing the property but was unavailable during our one night stay because they were working on the roof. Would have been nice if they offered a discounted rate because of that. Breakfast was not “English style”, just a buffet. Bathroom in room was smelly. The adjacent bar/restaurant and tavern in the hotel were enjoyable.

We had to leave for a different in the middle of the night as it was so loud at this hotel. Do not stay here. The staff was very rude and unhelpful about the noise. I have never had such a bad experience at a hotel - we were left in a lurch due to the rude staff who had no regard for guests but instead were hanging out with friends in the lobby who were also going up to the rooftop bar that was so loud we could not hear ourselves in our room. Nightmare experience.

Very clean and upscale hotel better then expected

I would not recommend staying here

For the price, this hotel was definitely not worth it. Staff was awesome but our room was dirty, AC didn't work and the bed was extremely uncomfortable. Do not recommend.