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Cleveland Vacation Packages

The front desk staff was helpful and accommodating, especially since we had a very late check-in. Overall, the hotel was clean and our stay was fine for a short visit. The only issue was that our room had a very strong perfume/air freshener smell that was overwhelming and seemed to linger. Otherwise, it was a pleasant and convenient stay.

When I first showed up it was a little hard to get into the building. There were several employees sitting inside at a lounge table. I told them I was just trying to find the front entrance as it seemed that it wasn't. She said I was at the correct entrance and would go get the guy that was running the front. The check-in desk had a roll down cage pulled down at all times so no attendant available without calling for assistance. The room I was in must have been over the top of a room that had mechanical pumps as the floor vibrated all night at the head of the bed, which was a little noisy. Rooms were extremely clean and the all of the property was extremely clean. Room came with a full size refrigerator and a cooktop stove that I wasn't going to use. The price was great but I think I'll spend an extra $30 next time and choose another place to stay. Trying to get in the building was a hassle and the lack of staff seemed a little concerning. If you don't mind those speed bumps the place was extremely clean and very quite, other than the room I was in. If by chance you forgot your phone and key to the room when you left your room, I am not sure how you would get back in as the lack of an attendant was off-putting to me.

Our room was nice... For the most part. Little things... It looked like there had been some renovation... One side of the room had a plaster repair running all the way down the wall that was not even sanded/painted. Like they forgot to finish it, and it was flaking off in the floor. There was about a one inch gap under the door going out to the hallway - not great for privacy. One other place in the hotel that I saw needed work was the ceiling on the fourth floor outside of the elevator... Paint was peeling. Shower water was ok... hot enough, I guess, but the settings on the shower heard were kind of ...not great. Breakfast buffet was nice to have but a lot of the food was cold at 8:00 and it went through 9:00. Other than those little things, it was a pretty good place to stay. 6/10.

My wife and I enjoyed our stay. Everything at the this place was great. You want be disappointed. We will stay there again.

Quiet, spacious, many commodities, comfortable, AC and heating in good working condition, well equipped.

The room was nice for 5 people. It didn't feel crowded. The beds were comfortable. My only complaint is that we couldn't control the room temperature. It appeared to be set on 73 no matter where you put the thermostat It was way too warm in the room.