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Clarkston Vacation Packages

First of all, Incidentals fee+"destination fee", Both of which are " To cover expenses incurred during your stay". the "$60" mandated Valet parking whether you have a vehicle or not/ (which is supposed to be rolled into the incidentals?)" I didn't come up with it. Don't tell me it doesn't exactly make sense or provide a clear picture of the final charges. I have no idea what I will have paid by the end of it all. I asked for early check in and I may have had to forgo getting my incidentals back at all. (early check in was 1pm). Also the card I used for incidentals was charged and the daytime staff raised no issues with anything. Later that night after going out to work and eat I returned to my room with bags and food in tow. I pull out my key card to open the door and what do you know? It isn't working. Not a big deal I though, (this happens a lot with the mag strip key cards). When I got downstairs, there are two ladies working and a concierge and a security guard sitting with the concierge. I stood there while I left all my things outside my door upstairs thinking it would only be a second. THEY WERE SO RUDE. DIDN'T ACKNOWLEDGE ME OR EVEN LOOK UP. After a while of no progress and two staff members not being able to check in the person in front of me, I kindly asked if I could interrupt just to get my key rekeyed. They asked me for my id, the card itself (not lossed) and then my credit card. All of which I provided. Charged me, and there is more but I'm out of...

The Candler was extremely nice and welcoming. Almost helping me in all my needs, as well as going above and beyond. Will stay here again.

It was run down. Dirty. No office staff on weekends. Partying all night. Didn't get any sleep. Doors slamming and screaming and hollering. Security guard checked us in then they're gone. Went to indoor pool. Going up ramp outside trash laying around. Then beer cans sitting on railing. Startled in door a couple was on each other like fixing to have sex. So we left. This was like 7 pm. We went back to room and the party had started again in our building so we packed and left. We stayed Friday night and was supposed to stay Saturday night. 150 a night for something should be 30.00. The room stunk. TV didn't work. Floors stained extra bad. Place is very run down. 4 hr. Drive there. 4 hr.back home. This place is ridiculous. I didn't go on balcony. It was wood.looked rotten so I was sort of scared of it. Anyway muy husband said last trip to Helen.

Very quite surrounded by a busy business neighborhood