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Pesona Alam Resort & Spa

4.0 star property

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Photo gallery for Pesona Alam Resort & Spa

3 outdoor pools
International cuisine
Terrace/patio
Deluxe Standard | Garden view
Lobby lounge

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Spa
  • Parking included
  • Pool

Explore the area

Map
Jalan Taman Safari No. 101, Cisarua, West Java, 16750
  • Gunung Gede Pangrango National Park
  • Taman Safari Indonesia
    ‪7 min drive‬
  • Puncak Tea Plantation
    ‪8 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Living area | LCD TV

Superior Villa, 2 Bedrooms

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Villa, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Superior Villa, 1 Bedroom

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms | Living area | LCD TV

Deluxe Villa, 3 Bedrooms

  • 1076 sq ft
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Standard

Minibar, in-room safe, desk, laptop workspace

Deluxe Standard

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Room with Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Mountain View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for One Bedroom Superior Villa

Minibar, in-room safe, desk, laptop workspace

One Bedroom Superior Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Deluxe Villa

Minibar, in-room safe, desk, laptop workspace

Three Bedroom Deluxe Villa

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Two Bedroom Superior Villa

Minibar, in-room safe, desk, laptop workspace

Two Bedroom Superior Villa

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double Or Twin Room With Mountain View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Pesona Alam Resort & Spa

4-star Cisarua hotel close to Taman Safari Indonesia
3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Pesona Alam Resort & Spa offers 138 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Pesona Alam Resort & Spa features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, an arcade/game room, and a garden. Onsite uncovered self parking is complimentary.

Pesona Alam Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Banyan All Day Dining - This restaurant specializes in international cuisine.
Halimun - Onsite café.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Halimun
  • The Banyan All Day Dining

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2015
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit at the time of booking the reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua

Pesona Alam Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RIYADH

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Badr

Stayed 2 nights in Jan 2025

8/10 Good

Raj

Stayed 1 night in May 2024

10/10 Excellent

Hashim

Stayed 4 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Indra

Traveled with family and small children
Liked: Cleanliness, staff & service
The food (breakfast) is not good but expensive
Stayed 1 night in Jan 2023

10/10 Excellent

Mitchell, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Stayed 2 nights in Oct 2022

10/10 Excellent

flelianty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star new Hotel in Puncak

Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5*
Stayed 1 night in Apr 2022

4/10 Poor

indra

Traveled with family
Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Marthen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and view and good services
Stayed 1 night in Oct 2021

10/10 Excellent

moayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing

Recommended for all They have nice rooms And clean I think it's best choice in puncak
Stayed 4 nights in Jul 2017

10/10 Excellent

Sharon, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Fantastic short relaxing break in a lovely location
Stayed 1 night in Jun 2017

10/10 Excellent

Tekom, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great moment

awesome

10/10 Excellent

Raden Andry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place Pesona Alam

Nice place with good service ....

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mentor

Disliked: Staff & service, room comfort

Terrible Service but Nice hotel.

The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever. The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.

10/10 Excellent

Abdullah A.

Liked: Cleanliness, staff & service, room comfort

Good stuff

When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.

10/10 Excellent

Abdulmalik, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in puncak

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.

10/10 Excellent

Mohamed Ali, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel for a getaway.

8/10 Good

JIN HAN, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities
Door was noisy whenever open and close Hot water not conistance

8/10 Good

Shella, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with a good view

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.

8/10 Good

arif, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

getaway place

location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary

10/10 Excellent

Abdulrahman

Liked: Cleanliness, property conditions & facilities, room comfort

relaxing and nice hotel .

One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples . Nice and polite staff .. I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved

6/10 Okay

Shih Yu

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

不是很好

首先是環境的整潔，霉味因為海拔受影響，但是飯店的清潔做的很不好，都仍有果蠅在各個廁所飛行，真的非常不可接受。 沐浴乳也沒有檢查，居然用完了
Stayed 1 night in Feb 2025