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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
$78
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Scripps Mercy Hospital Chula Vista
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom | Shower, hair dryer, towels

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

3-star Chula Vista hotel with outdoor pool
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

SureStay Hotel by Best Western Chula Vista San Diego Bay has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Reviews

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

8.0

Very Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 722 out of 1541 reviews
Rating 8 - Good. 349 out of 1541 reviews
Rating 6 - Okay. 214 out of 1541 reviews
Rating 4 - Poor. 107 out of 1541 reviews
Rating 2 - Terrible. 149 out of 1541 reviews

Reviews

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Aalyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauro, woodburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to spend a day or two. Hot water wasn’t working but not bad for the price
Stayed 1 night in Aug 2025

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Alma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Deanna

Stayed 2 nights in Aug 2025

4/10 Poor

Emily

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and lacking fixtures. Bath tub was disgusting.
Stayed 2 nights in Aug 2025

4/10 Poor

Jamar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location. Multiple restaurants nearby with great food. Room was very clean and tidy. Staff was awesome. Continental breakfast consisted of multiple types of bread, bagels, fruits, cereal, yogurt and coffee.
Stayed 5 nights in Aug 2025

8/10 Good

Jose Luis

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler

Best around

Cleanest spot in the area. Really strick on the no smoking so it helps keep everything smelling clean
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 4 nights in Aug 2025

6/10 Okay

Irene

Traveled with family
Liked: Staff & service, property conditions & facilities

Overall!

Water faucet licking,and it should be better breakfast for the price!
Stayed 3 nights in Aug 2025

10/10 Excellent

Julio

Stayed 1 night in Aug 2025

8/10 Good

Miriam

Stayed 1 night in Aug 2025

4/10 Poor

Jacob

Stayed 4 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romulo was great at check in and the cleaning staff was excellent every day. I would stay here again.
Stayed 4 nights in Aug 2025

6/10 Okay

Dawn

Room was clean, but they only came in to clean once in the 5 days we were there! The spigot for the shower literally came off in my hands and when i told the front desk they really did not care! I had to go to the front desk to get clean towels AND!!! My windshield was smashed in their parking lot!!!! But their cameras conveniently did not reach the area that i was parked in! That was a 400 dollar expense that i did not plan for! The breakfast is literally toast and cereal. Oh and i dropped my phone charger behind my nightstand and when i went to move it to get my charger the top of the nightstand literally came off the top! I would not recommend this place to anyone! Complete waste of almot 600 dollars!
Stayed 5 nights in Aug 2025

8/10 Good

Khadija

Liked: Cleanliness, staff & service, room comfort
The place was ok the pool was a plus for the kids the area is shady a little bit the hotel jt self is what ever , u get what u pay for the location is bad tbh but other than that its not a bad place just be careful when walking around it that’s it
Stayed 3 nights in Aug 2025

10/10 Excellent

Pablo

Stayed 1 night in Aug 2025

2/10 Terrible

jonathan

Disliked: Cleanliness, property conditions & facilities
The room was dirty, the used towel in the bathroom other towels were stained, the tub had rust stains walls were filthy. The carpet was sticky. $100. Deposit for a dirty room
Stayed 1 night in Aug 2025

4/10 Poor

Leland

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall hotel stay was good. Room was clean and beds were comfortable. Nice that the room came with a microwave and mini fridge (much needed when traveling with small children). The breakfast that was included with the hotel stay was an added bonus. There was a lot of different breakfast options to choose from. Location of hotel had different food options close by, some in walking distance. Overall pleased with what I paid for.
Stayed 3 nights in Aug 2025