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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Free continental breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(79 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1288)
$307 nightly
The price is $307 total
includes taxes & fees
La Quinta Inn by Wyndham San Diego Chula Vista

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel in Otay
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2020.

Best Western Chula Vista/Otay Valley Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 642 out of 1453 reviews
Rating 8 - Good. 315 out of 1453 reviews
Rating 6 - Okay. 222 out of 1453 reviews
Rating 4 - Poor. 142 out of 1453 reviews
Rating 2 - Terrible. 132 out of 1453 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Tieri

Stayed 3 nights in Apr 2025

6/10 Okay

Tyrus

Stayed 1 night in Mar 2025

4/10 Poor

Norma, Buellton

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Convinced for us going to Sesame Street. Didn’t like the hotel noisy in construction limit food
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

santiago

Stayed 1 night in Mar 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gricell Karina

Stayed 1 night in Mar 2025

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Alejandro

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People driving in bikes around hotel rooms at 3am
Stayed 1 night in Apr 2025

10/10 Excellent

Adryanna

Stayed 1 night in Apr 2025

4/10 Poor

Heather

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, light in bathroom over shower did not work.
Stayed 1 night in Mar 2025

10/10 Excellent

Alliyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Abraham

Business traveler
Liked: Amenities
There was dry blood on the bed when i checked in
Stayed 3 nights in Mar 2025

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Ive stayed here in the past without issues besides the construction and breakfast area was over crowded wasn’t able to retrieve breakfast thumbs down so I had to leave premises early to purchase breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Abraham

Disliked: Cleanliness, property conditions & facilities
Norm
Stayed 2 nights in Mar 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to CBX
Stayed 1 night in Apr 2025

6/10 Okay

Jahayra

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
It’s okay.
Stayed 1 night in Mar 2025

2/10 Terrible

BRIAN LEE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place was in need of repair. The lobby was not open so we had to stand outside to do business. They didn't service the rooms unless you gave them a request to do it a day before. Check in later tough luck. None of the exercise equipment works. Terrible place!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Jorge, Anaheim

Traveled with family
Liked: Staff & service
Disliked: Amenities
Need more attention beside fixing lobby
Stayed 1 night in Mar 2025

4/10 Poor

Natividad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is dirty on the outer areas. Room was clean enough howevèr 3 light bulbs needed replacement and one lamp needed to be altogether replaced. Bathroom sink faucet leàked and got a full box of kleenex wet Bathtub didnt hold water correctly. Only 2 pluses were the breakfast and breakfast area. The maintenence guy was very nice and late check out wasn't an issue.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

10/10 Excellent

Martina

Liked: Property conditions & facilities
Everyone was so attentive loves it
Stayed 1 night in Jan 2025