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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Villa

Bed Count 1 King Bed Maximum Occupancy 8 Max

Signature Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Garten Hotel features 2 outdoor swimming pools. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This beach hotel also offers a rooftop terrace, tour/ticket assistance, and barbecue grills. Onsite covered self parking is complimentary.

Garten Hotel has designated areas for smoking.

  • Clubhouse
  • Barbecue grill(s)
  • Express check-in
  • Daily
  • Golf caddy
  • Number of outdoor pools - 2
  • Water dispenser
  • Rooftop terrace
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • Lockers available
  • Front desk (limited hours)
  • Covered parking
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Uncovered parking
  • Grocery/convenience store
  • Secured parking
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Swimming pool
  • Safe-deposit box at front desk
  • Luggage storage
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 9
  • Wedding services
  • Golf cart
  • Golf clubs (equipment)
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Pro shop

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Room Amenities

Garten Hotel offers 9 accommodations with minibars and safes. Rooms open to furnished balconies. Pillowtop beds feature Frette Italian sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets. This Chiltiupan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Television
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Yard
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Digital TV service
  • Free WiFi
  • Frette Italian sheets
  • Pillowtop mattress
  • Deep soaking bathtub
  • Rainfall showerhead
  • Furnished balcony
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Restaurant dining guide
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.

Spa Services

Sunrise Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Mountain climbing nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Cave exploring/spelunking on site

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:00 PM

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment.

Property is cleaned with disinfectant

Service animals are allowed

Staff wears personal protective equipment

Service animals are exempt from fees/restrictions

UnionPay

Staffed front desk

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Debit cards

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 10:00 AM to 8:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment.

Hotel Names

  • Garten Hotel Hotel
  • Garten Hotel Chiltiupan
  • Garten Hotel Hotel Chiltiupan

Hotel Reviews

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