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Chikwele Vacation Packages

The staff were very polite and helpful, but the hotel needs maintenance. My original room lacked hot water for a shower. I was told that this is a hotel-wide issue. I was able to get moved to a different room that did have hot water after several days and multiple attempts to get the situation resolved. My new room had hot water, but the shower did not drain properly, causing it to flood into the rest of the bathroom. The room also had ants and at least one roach. The breakfast buffet was excellent and the staff were all extremely polite and courteous although in some instances I requested something multiple times and nothing was done.