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Get an overview of this hotel
4-star Chiang Mai hotel, connected to the convention center in Chang Khlan

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

This family-friendly Chiang Mai hotel is located near the airport, within a 15-minute walk of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate and Warorot Market are also within 1 mi (2 km).

Hotel Features

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 375 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Other amenities available to guests include minibars, in-room massages, and hair dryers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 450 for children (approximately)
  • Airport shuttle fee: THB 100 per person (one-way)
  • Airport shuttle fee per child: THB 100 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

One child stays free

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

Hotel Names

  • Chiang Mai Empress
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai
  • The Empress Chiang Mai
  • The Empress Hotel Chiang Mai Hotel
  • The Empress Hotel Chiang Mai Chiang Mai
  • The Empress Hotel Chiang Mai Hotel Chiang Mai

Hotel Amenities

Property Features

In addition to an outdoor pool, The Empress Hotel Chiang Mai provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This family-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

The Empress Hotel Chiang Mai has designated areas for smoking.

  • Express check-in
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1989
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 375
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

The Empress Hotel Chiang Mai offers 375 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Bidet
  • In-room childcare (surcharge)
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Parking

Free long-term parking , Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

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