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Centara Riverside Hotel Chiang Mai

4.0 star property

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Photo gallery for Centara Riverside Hotel Chiang Mai

2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Suite, River View | Minibar, in-room safe, desk, laptop workspace
Exterior
Fitness facility
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
$54
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
Chiang Mai-Lamphun, Tumbol Wat Kate,, 318/1, Chiang Mai, Chiang Mai Province, 50000
  • Place, Riverside
    ‪1 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Place, Tha Phae Gate
    ‪5 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 2 Double Beds, River View

  • 915 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Premium)

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, River View

  • 904 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds (Premium)

  • 474 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, River View

Executive Suite, River View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 915 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 2 Bedrooms, River View

  • 1399 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms

  • 1399 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

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About this property

Centara Riverside Hotel Chiang Mai

Hotel in Wat Ket
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Centara Riverside Hotel Chiang Mai offers 526 air-conditioned accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Centara Riverside Hotel Chiang Mai provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 12180 square feet (1132 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Centara Riverside Hotel Chiang Mai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10 AM.
River Terrace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
China Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Pool - This bar is located by the pool.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: THB 550 for adults and THB 275 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • China Palace
  • River Terrace
  • The Pool

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,180 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chiangmai Holiday Inn
Holiday Inn Chiangmai
Holiday Inn Chiangmai Chiang Mai
Holiday Inn Chiangmai Hotel
Holiday Inn Chiangmai Hotel Chiang Mai
Chiang Mai Holiday Inn
Holiday Inn Chiang Mai Hotel Chiang Mai

Centara Riverside Hotel Chiang Mai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 379 out of 835 reviews
Rating 8 - Good. 317 out of 835 reviews
Rating 6 - Okay. 79 out of 835 reviews
Rating 4 - Poor. 38 out of 835 reviews
Rating 2 - Terrible. 22 out of 835 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Prina Jayesh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Seokjin, CUPERTINO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, crean, kind.
Stayed 6 nights in Jun 2025

10/10 Excellent

Douglas

Traveled with family
Across the river from old town, but easily accessible by Grab ride-share. Excellent remodeled property. Limited dining in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent value for the money. Need ride-share into old town Chiang Mai, but that is very convenient (Grab, etc).
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the river. Away from the busy city. Only a short ride into the city. Staff very friendly and helpful. Great having a Starbucks onsite for my morning coffee.
Stayed 6 nights in Apr 2025

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a 5 star hotel the drinks were very expensive and dinning also but the pool and gym were excellent. The staff was 5 star in hospitality and friendliness.
Stayed 1 night in Mar 2025

2/10 Terrible

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Giovana, houston

Stayed 3 nights in Mar 2025

10/10 Excellent

an pang, Arcadia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have been staying in Centara Riverside every time I come to Chiang Mai for the past 5 years. The room is spacious with view. The breakfast buffet is tremendous. However, the bathrooms in the room desperately needs upgrade/remodel. Another complaint is long wait for the 5 guest elevators during checkout time, up to 30’minutes wait for a vacant elevator
Stayed 1 night in Feb 2025

8/10 Good

Thanaporn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with every amenity.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

4/10 Poor

PEGGY

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The room is pretty big but everythings too old and the door lock not working. Housekeeping never wash the cups
Stayed 4 nights in Feb 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big we had three people so it was good for us
Stayed 2 nights in Jan 2025

10/10 Excellent

Chee minh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in all of Chiang Mai

This is a fantastic hotel, excellent in every way. We have stayed there at least three times and are never disappointed. The staff are all first-class, from Alex the manager to housekeeping. The fees are very reasonable for the value. We visit Chiang Mai every year, and the Centara is our favorite hotel in all of Chiang Mai.
Stayed 4 nights in Jan 2025

8/10 Good

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good solid hotel

Stayed 6 nights in Jan 2025

10/10 Excellent

wayne, melbourne

Stayed 4 nights in Jan 2025

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've lived in Thailand for years, had a rental car on this trip and am familiar with Chiang Mai. I very much enjoyed our stay at Centara. Earlier reviews stated that this property was run down. It appears to me to have been renovated very well. Our rooms were spacious, clean and very comfortable. Reception and restaurant/coffee shop were very nice (though over priced). The surrounding area had some -- but few -- restaurants, shops, massage businesses, coffee shops and convenience stores. The hotel is relatively far from Chiang Mai's old city and travel by taxi or ride share (Grab, etc) is a must. But that is true of most reasonably-priced hotels outside of old town Chiang Mai.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roger, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel at a very reasonable price. I would not hesitate to stay there again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good solid hotel

Good solid hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

CYNTHIA, GRAND RAPIDS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious; the staff is attentive and polite. Compared to many hotels in the U.S., this experience is exceptional! They offer daily room cleaning, which we no longer receive in the U.S., warm hospitality, and a beautiful breakfast buffet. Centara is not located in the Night Bazaar, but is not far away, so those looking for that experience would need to take a short tuktuk or songtaew ride. We enjoyed being away from the Night Bazaar noise and busyness. I would recommend Centara to all.
Stayed 9 nights in Jan 2025

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The property upstairs where the rooms are is just simply not clean. There were potato chips outside of the elevator for the entire four days we stayed there. When we first got there, our telephone didn’t work and the do not disturb button for our room never did work so we were never able to have a do not disturb sign. Not the type of hotel that I’m used to staying at.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This is a large / mega hotel. Opposite to some of the smaller boutiques. Looks like it was built in the 80s with heavy wood furniture, carpeted rooms very large bath. It is generous for space but bed runs on the small side. Mattresses had a slope from wear. Very unfriendly electrical system with rigid switches (very late 1970s design). Outlets for modern phones tablets and computers were difficult to find and access. Flat screen TV was an after thought. Water pressure was great, breakfast more than sufficient although the station attendants - especially noodle stand was hit and miss. Solid 7.5 to 8.1 overall. The Starbucks inspired cafe was nice, but a real business center area with printer would be a nice addition.
Stayed 6 nights in Dec 2024