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Chervena Voda Vacation Packages

Very nice clean modern room, staff were helpful although limited English speaking on reception at later check in time. Breakfast was fantastic. Pool looked nice, although too cold for us to try and use. Limited utensils in room however, need a few more. Too far out of Varna City, had to get taxi's everywhere. One restaurant in walking distance but was out of season so limited opening hours. Same for hotel on site restaurant in the evenings. Supermarket just down the street which was very helpful.

The hotel is in a good condition, clean. Used towels are changed every day and the sheets every 4 days. Restaurant is clean and the personnel is very well trained. Good WiFi in our room. That's the good part. Now the bad part. -Over-crowded small parking, parked cars almost glued to each other at their directions. When you leave, although you ask them at the reception to make room for you, nothing happens. -Parking is after 12.00 at check-in and although there are free parking spaces, you are not allowed to park. This restriction is not mentioned either on the hotel site or on the booking sites. The attitude of security agents is arrogant. We were not even allowed to enter the hotel! - The bus to the beach does not have air conditioning although some races due to the bad program made are full. Passengers get to argue with each other. The first race to the beach is at 9.00, much too late and at lunch from the beach to the hotel there is a break between 11.40 and 13.10 even during the lunch table. Do managers want their guests to stop eating? Do they think they eat too much food? - Food and drinks are not at 4 * level. The coffee is instant, the drinks are fake, from the dispenser, the soups are tasteless, the cakes look good (some), but the taste is plastic. - The back lane with stairs leading to the resort is in very bad shape, dirty with unbearable odor at the end. - The adult entertainment quality was rather poor.

This hotel is part of a large complex of about six hotels. Half of which are closed. It is at the far end and is the smallest and closest to the beach. There is no pool so you have to use the one two hotels further along. There are plenty of sunbeds on local beaches and the terrace. The lobby is very attractive and our room, which had a large balcony, was comfortable, clean and well appointed. The food is plentiful but uninspiring - not dissimilar to motorway service area standard. The hot food is generally tepid, but soups and salad were good. The reception and room cleaning staff were friendly and helpful, but the majorly of the restaurant staff were surly and unsmiling. The vast majorly of guests were Romanians and Bulgarians, with a small number of Germans. However, most staff speak some English and all the signage is in English. Overall we enjoyed our stay but the hotel is certainly not 4* standard and is overpriced.

The food quality was not great, we did go during off season so the outdoor amenities were not in order, however we did manage to swim in the outdoor pool only because we could handle the cooler water

Great quiet place on the Black Sea coast! Nice views, excellent food too.

A horrible stay. Hotel wasn’t fully opened. Rooms were worn down, not clean, staff speaks no English, pools were empty, all inclusive dinner was an oily tasteless soup, a salad , an over cooked chicken stew with rice and a mini slice of cake. Asked for more rice ( as that was the only eatable ) and took 1 hr and begging to get it. Elevator didn’t work, getting to the 6th floor was getting up at the 4 and then walk 2 floors. Door lock was kind of broken, anyone could get in. Linens were full of stain. We asked for a refund of our second night since it wasn’t even a night just we needed late check out at 16:30 and manager lied into our eyes that we will get it, then told to expedia “no refund, we can stay an extra day ir get a free parking” note: we had no car and was on a business trip. The worst experience of my life. Stay away