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Cherokee Vacation Packages

Where their for one night but will definitely stay again

Great experience all the way around. Would recommend, and would stay again. Everything in the description was very accurate.

An absolute gem of a property. Far exceeded my expectations. We will definitely make this out go to spot from now on when visiting Pigeon Forge

Great place to stay and very friendly

This was our second time staying at this location. It has an older design and isn't the most modern property but it is well kept. The location is close enough to all the attractions but far enough to be nice and quiet.

Location was great

I love the hotel, and the things they do for the kids. The staff were nice. The only issue l had was we were suppose to check in at 4pm. We had pre registered around 1 something. I went to the office around 3:45 or after since we seen people going in to check in. I was told that our room was on tidy up, and needed to be checked by a manager. I was told it would take most likely an hour, and that they would call me when the room was ready. We waited an hour still didn’t get a call, so we decided to go to the office, and they informed us our room had been ready! No one called us though. I have a 1 year old who needed to nap around 4pm, and wasn’t able to since our room wasn’t ready. I feel like when someone pre registers you would make sure those rooms would be ready by 4pm. We enjoyed the outdoor pool, and the indoor pool. The staff are really good with children. The lady that did the foam for the kids was really good with the kids!

The property reflected the price. Overall, our stay was just fine. The pictures of how nice the hotel was is slightly deceiving. The hotel could use some upgrades. The river pictures are not like the pictures on expedia. The walls are very thin. You can hear conversations of individuals in the room next to you and the individuals above. Our biggest complaint was the setup of the breakfast. The configuration was poorly designed and so we only ate breakfast there once as there was always such a long line to get food that went into the seating area no matter what time we tried. One of the reasons we booked this hotel was for the price and fact they had a continental breakfast. Otherwise overall, no issues with the place, especially with what you would expect for the price.