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Cherokee Vacation Packages

The staff was super friendly and helpful. Rooms were clean, could use some updates but overall I was highly satisfied. The only complaint I have is they closed the pool one day for a few sprinkles (that happened at 1:00) and never opened it back up that day/evening, Kids were pretty bummed. Overall good hotel.

The hotel was clean, the room was clean. The breakfast was very good. The front desk staff was very helpful. What I did not like was the temperature of the refrigerator in my room. It froze all my food that I put in there, The cans of soda I put in the refrigerator burst due to freezing. the salad was frozen that I purchased from Walmart. The room did not have black out curtains so I could sleep restfully due to the long drive home the next day.

The Windsor Hotel was simply stunning!! It exceeded our expectations. The decor and the comfort was well appointed. A home away from home for sure!!! The staff were all friendly and accommodating. I absolutely loved every single moment of our stay. The location and availability to shops and restaurants was awesome!! Thank you Windsor Hotel and staff for a wonderful experience.

levetta was great at check in

Great property for the kids and adults

Great service, staff was welcoming and friendly! Rooms were very clean and beds were comfortable. Great location everything was within walking distance.

Hotel was beautiful, very clean and location was right downtown with tons of places within walking distance. Staff was excelent! Older gentleman in the front, I believe Brandon was wonderful and valet Caden was super nice and helpful. Would definitely go back and recommend!

I stayed 2 nights and was very satisfied with the location and the room. The indoor swimming pool and indoor hot tub were poorly maintained with green algae in the hot tub so bad that the water was very green so I did not get in it. The pool had a chemical issue causing it to be extremely cloudy to the point that I could not see the bottom in the 3 foot area. I have a large inground pool at home, so I am very aware of what it takes to maintain a clear "sanitary" pool. I was in the water for a short time just to relax, but knew it wasn't healthy to be there very long. I took a shower as soon as I got in the room to get rid of the strong odor from the pool water. I would recommend the hotel to anyone, but add caution if anyone was to use the pool or hot tub.