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Crowne Plaza Chengdu West by IHG

4.5 star property

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Photo gallery for Crowne Plaza Chengdu West by IHG

Indoor pool
1 bedroom, premium bedding, minibar, in-room safe
Bathtub, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, minibar, in-room safe
Exterior

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041
  • Jinsha Site Museum
    ‪8 min drive‬
  • Taikoo Li Shopping Center
    ‪14 min drive‬
  • Chengdu Research Base of Giant Panda Breeding
    ‪20 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Balcony

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Suite

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard

1 bedroom, premium bedding, minibar, in-room safe

1 King Standard

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room Lounge Access

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 Bedroom Suite Balcony

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Suite Balcony

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Upgrade Standard Room

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Double Standard

1 bedroom, premium bedding, minibar, in-room safe

2 Double Standard

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Standard Balcony

1 bedroom, premium bedding, minibar, in-room safe

2 Double Standard Balcony

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

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Exterior

Somerset Riverview Chengdu

  • Pool
  • Kitchen
  • Washer
  • Pet friendly
4.5 out of 5, Wonderful, (375)
$70 nightly
The price is $70 total
includes taxes & fees
Somerset Riverview Chengdu

About this property

Crowne Plaza Chengdu West by IHG

4.5-star hotel in Pidu District
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour fitness center, a bar/lounge, and spa services.
Crowne Plaza Chengdu West by IHG offers 347 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Chengdu West by IHG features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to 11 meeting rooms and limo/town car service. Event facilities measuring 26910 square feet (2500 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Crowne Plaza Chengdu West by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Garden Cafe - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Yi dufu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
1982 Lobby Lounge - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 148 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 1982 Lobby Lounge
  • Garden Cafe
  • Yi dufu

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 26,910 square feet of conference space

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 293.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 per person
  • Rollaway bed fee: CNY 293.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Chengdu West
Crowne Plaza Hotel Chengdu West
Crowne Plaza Chengdu West Hotel
Crowne Plaza Chengdu West
Crowne Plaza Chengdu West by IHG Hotel
Crowne Plaza Chengdu West an IHG Hotel
Crowne Plaza Chengdu West by IHG Chengdu
Crowne Plaza Chengdu West by IHG Hotel Chengdu

Crowne Plaza Chengdu West by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 42 reviews
Rating 8 - Good. 16 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Brandon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They went above and beyond to make my family and I feel welcome. The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas. The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Stayed 1 night in Jul 2024

6/10 Okay

Mani

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Shower stall was very moldy (black) and the carpet was full of stain. Smelled like beer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mani

Liked: Cleanliness, staff & service
V
Stayed 5 nights in Sep 2023

6/10 Okay

Mani

Stayed 7 nights in Sep 2023

8/10 Good

Yueh Huei, Kuala Lumpur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
city vicinity clean and safe
Stayed 1 night in May 2023

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Changdu

Excellent hotel at a good price (western standards). Hotel is very modern, clean. Rooms are spacious, modern and high quality. Breakfast buffet was outstanding, with extensive selection.Highly recommend.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Not a 5-star hotel in some regards

The hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business

The hotel felt luxurious & it was well maintained. Room was large & comfortable. Breakfast spread was quite good. Overall a pleasant stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, OK breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Joo Huan

Liked: Cleanliness, property conditions & facilities, room comfort

Overall, a good stay.

1) English language skill can be improved 2) Service (waiting time for food to be served) can be improved. Overall, a good stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

It is a nice hotel to stay in
Stayed 4 nights in Nov 2017

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unwelcoming reception from front desk

Front desk checking in did not see to needs and request of guests despite repeated reminders. Just turn a deaf ear and allocate twin bedroom on different floor for two rooms when we booked and paid for King bedroom. Most unsatisfactory.
Stayed 3 nights in Nov 2017

10/10 Excellent

Cheryl, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful hotel

This is a beautiful hotel with very helpful staff. The "single" beds are actually queen size so there is plenty of room for 4 in a room. Although the hotel is not downtown, it is walking distance to a street full of restaurants (especially hot pot restaurants, for which Chengdu is famous) and shops. We were in Chengdu to see the panda research center at Wolong and our guide suggested this hotel as it is located near the freeway and cut an hour off of our drive to the panda research center, allowing us to get there ahead of the crowds. It was an excellent suggestion. I would recommend this hotel to anyone not wanting to stay in downtown Chengdu.
Stayed 2 nights in Sep 2017

10/10 Excellent

Vadim, Tel-Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in Chengdu

Very nice hotel in Chengdu

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sudarsono

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Xingzao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Dong-hyun

출장

단순 출장지 숙박으로는 괜찮아요
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適ではある

とても快適なホテルですが、周りに店が何も無いので、車がないと厳しいと思います。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

惜しい

非常に快適なホテルですが、周りに店が何も無いので、車が無いと厳しいと思います。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的選擇

服務好，早餐菜色多樣，房價稍貴了一點，但還可以接受。
Stayed 2 nights in Mar 2019