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Get an overview of this hotel
Chatel-Guyon apartments with kitchenettes

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
Multilingual staff

Location

Situated in Chatel-Guyon, this spa aparthotel is steps from Auvergne Volcanoes Regional Nature Park and Massif Central. Chateau de Chazeron is 1.9 mi (3.1 km) away.

Property Features

Along with a full-service spa, this smoke-free aparthotel has a restaurant and self parking. WiFi in public areas is free. Additionally, laundry facilities and multilingual staff are onsite.

Apartment Amenities

Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Additional amenities include free WiFi, a hair dryer, and free toiletries. Housekeeping is available on request.

Languages Spoken

  • English

Show all languages

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Aug 31 - Sep 1

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 per person (approximately)
  • Self parking fee: EUR 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of: Sanitary Protocol (UNPLV - France); Bureau Veritas (3rd party expert - Global); Intertek Cristal (3rd party expert - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

Property follows sanitization practices of SGS (3rd party expert - Global)

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Cash Deposit Required

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of: Sanitary Protocol (UNPLV - France); Bureau Veritas (3rd party expert - Global); Intertek Cristal (3rd party expert - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global).

Hotel Names

  • Aïga Resort Thermal Aparthotel
  • Aïga Resort Thermal Chatel-Guyon
  • Aïga Resort Thermal Aparthotel Chatel-Guyon

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from December 24 to December 31:

  • Spa

Property Features

The aparthotel offers a restaurant. Wireless Internet access is complimentary. Aïga Resort Thermal features a full-service spa. This hot springs aparthotel also offers multilingual staff, laundry facilities, and an elevator. Parking is available onsite for a surcharge.

Aïga Resort Thermal is a smoke-free property.

  • Luggage storage
  • Elevator
  • Breakfast available (surcharge)
  • Full-service spa
  • Front desk (limited hours)
  • Laundry facilities
  • Turkish bath/Hammam
  • Restaurant
  • Total number of rooms - 90
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Aïga Resort Thermal offers 90 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. This Chatel-Guyon aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

  • Refrigerator
  • Free toiletries
  • Hair dryer
  • Kitchenette
  • Microwave
  • Cookware, dishware, and utensils
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.

Aïga Resort Thermal has a restaurant serving breakfast, lunch, and dinner.

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, aïga spa thermal. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Ziplining nearby
  • Mountain climbing nearby

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