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Mercure Chartres Est

3.0 star property

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Classic Room, 1 Double Bed | Premium bedding, desk, soundproofing, free WiFi
Terrace/patio
Reception
Breakfast, lunch, dinner served; French cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
$113
includes taxes & fees
Oct 17 - Oct 18

Explore the area

View in a map
24 Avenue Gustave Eiffel, Chartres, Eure-et-Loir, 28000
  • La Maison Picassiette
    ‪3 min drive‬
  • Chartres Cathedral
    ‪7 min drive‬
  • International Stained-Glass Centre
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, desk, soundproofing, free WiFi

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed | Premium bedding, desk, soundproofing, free WiFi

Privilege, Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Shower, eco-friendly toiletries, hair dryer, towels

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About this property

Mercure Chartres Est

3-star Chartres hotel with restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Change of towels is available on request.
Mercure Chartres Est offers 77 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1604 square feet (149 square meters) include a conference center. This business-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Chartres Est is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Le Fragrance - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar - This café serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19.50 for adults and EUR 9.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar
  • Le Fragrance

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,604 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (23 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 01:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 9.75 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres

Mercure Chartres Est Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 335 out of 858 reviews
Rating 8 - Good. 402 out of 858 reviews
Rating 6 - Okay. 81 out of 858 reviews
Rating 4 - Poor. 29 out of 858 reviews
Rating 2 - Terrible. 11 out of 858 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

sylvie

Business traveler
J ai beneficie d une chambre refaite donc agreable La salle du petit dejeuner est agréable , un plis avec les fruits coupés
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

SAMUEL

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Plutôt déçu

Habitué de la licence, j'ai été plutôt déçu par trois points : - qualité de la literie. - chaleur dans les chambres avec clim inactive. - réponse de l'accueil quand je leur ai dit qu'il faisait trop chaud : "Ne vous plaignez pas vous n'étiez pas au 3ème".
Stayed 1 night in May 2025

8/10 Good

OLIVIER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

RIEHM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Douglas, Climping

Stayed 1 night in Mar 2025

4/10 Poor

Christophe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Flory

Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appréciable

Hotel très propre, les employés sont au petit soin, le restaurant est bon, le petit déjeuner bon. Petit bémol, j’avais la chambre 301 qui est proche de la chaufferie donc j’avais un bruit de fond de ronronnement mais avec mes boules quies j’ai néanmoins bien dormi. A savoir qu’on m’avait mis dans cette chambre comme j’avais demandé à avoir une vue sur le parking pour mon véhicule. Et malgré le fait d’avoir mis le thermostat au max je n’avais pas particulièrement une bonne sensation de chaleur; mais on n’y est malgré tout très bien et la propreté sur place m’a permis de me sentir tout de suite bien dans ma chambre.
Stayed 1 night in Feb 2025

10/10 Excellent

Laure

Stayed 1 night in Feb 2025

10/10 Excellent

PHEULPIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Très bonne expérience, nous venons souvent dans cet hôtel et nous y sommes toujours très bien accueillis.
Stayed 1 night in Jan 2025

6/10 Okay

OVOTEAM

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Romaric

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Traveled with group

Excellent

Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Stayed 2 nights in Oct 2024

8/10 Good

Laguilliez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.
Stayed 1 night in Sep 2024

10/10 Excellent

Christophe

Stayed 3 nights in Sep 2024

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A couple of minor negatives but a great stay overa

Overnight stay en-route. Room immaculate with brilliant bathroom and powerful shower.Tesla EV chargers in car park. AC had failed but room not uncomforably warm
Stayed 1 night in Sep 2024