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Mercure Chartres Est

Property class: 4

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Photo gallery for Mercure Chartres Est

A breakfast bar with various food items, jars of granola, and a pineapple centerpiece.
A modern hotel room with a large bed, a round wooden headboard, a small ottoman, a glass shower enclosure, and a patterned wall.
A modern outdoor seating area with white furniture, a wooden table, and decorative wicker chairs.
A bar area with multiple shelves of bottles and glasses, a copper bucket, and bar stools.
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $99
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
24 Avenue Gustave Eiffel, Chartres, Eure-et-Loir, 28000
  • Place, Karting de Chartres
    ‪3 min walk‬
  • Place, La Tanière - Zoo refuge
    ‪12 min walk‬
  • Place, Chartres Cathedral
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a patterned wallpaper, a round bedside table with a lamp, a book, a bed with a headboard, and a wall-mounted control panel.

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A double bed with a headboard, two pillows, and a wall with a textured pattern.

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

A hotel room with a large bed, a desk, a green sofa, and a wall with a textured pattern.

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a laptop, a chair, a sofa, and a wall with a textured pattern.

Privilege, Room, 1 King Bed with Sofa bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Chartres Est

4-star Chartres hotel with restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Change of towels is available on request.
Mercure Chartres Est offers 77 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and change of towels can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1604 square feet (149 square meters) include a conference center. This business-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mercure Chartres Est is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Le Fragrance - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Onsite venue #2 - This café serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19.50 for adults and EUR 9.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Fragrance

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,604 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (23 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 01:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 9.75 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres

Mercure Chartres Est Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 925 reviews
Rating 8 - Good. 419 out of 925 reviews
Rating 6 - Okay. 85 out of 925 reviews
Rating 4 - Poor. 29 out of 925 reviews
Rating 2 - Terrible. 12 out of 925 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful people at the front desk.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent modern hotel. The dinner was excellent and the breakfast superb. For the price it is a must visit hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and decent price. High standard! Would stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, very comfortable, clean room, bathroom and bed.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Châtres with convenient highway access, the staff provided exceptional service. Unfortunately, the air-conditioning was not operational during our stay. Nevertheless, we highly recommend this establishment.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very welcoming but the bar and the restaurant were closed saturday. It's annoying after a long trip
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We come here every year for a competition, good, clean rooms, working airco and a reasonable price Friendly staff, good breakfast with quit rooms
Stayed 13 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
A warm welcome when we arrived and we were well looked after by the staff.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Brekafast was good value with lots of choice on offer. Air conditioning in both our rooms wasn’t working so the rooms were hot, we informed staff but they just said it’s not working and nothing can be done.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good helpful, professional staff. Clean, comfortable room, good shower and plenty of hot water. Good wi-fi.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good as this hotel is new But mandatory to pay at the beginning instead of end of stay.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room friendly and helpful stall good food and wine
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot for overnight stay in Chartres.

Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice. The place is a little tired. Fine for a night.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Excellent

Excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. The gentleman at the front desk as friendly and helpful. The beds and room were nice. We were happy we chose them!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New restaurant

We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typica Kyriad. Room is well priced, meals overpriced, but good.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very reasonably priced comfortable hotel

We always stay at the Kyriad, Rue Gustafe Eiffel, Chartres as a half way point to our destination. It’s convenient for the N154. The rooms and bathrooms are always clean, the beds are comfortable and the showers are good. We usually have breakfast which is buffet style offering a good selection of food, freshly squeezed orange juice and excellent coffee.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxxx
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We knew the restaurant was closed at the weekend but had hoped to find a meal within walking distance. We should have looked at Google maps - the hotel is a long way out of town so you have to drive to find a restaurant.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food offered in restaurant and strange not to have a bedside cabinet. Staff were superb helping us with a problem while there.
Stayed 1 night in May 2024