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Kydon, The Heart City Hotel

4.0 star property

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Photo gallery for Kydon, The Heart City Hotel

Lobby
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
$115
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Comfort Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, City View (Old Town View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, City View (Square View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, City View (Old Town View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Kydon, The Heart City Hotel

4-star hotel in Chania Town
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Change of towels is available on request.
Kydon, The Heart City Hotel offers 112 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. This Chania hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kydon, The Heart City Hotel features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Kydon, The Heart City Hotel is a smoke-free property.

Square - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Agora - This café specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1042K014A0129900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 469 out of 639 reviews
Rating 8 - Good. 140 out of 639 reviews
Rating 6 - Okay. 22 out of 639 reviews
Rating 4 - Poor. 5 out of 639 reviews
Rating 2 - Terrible. 3 out of 639 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Endicott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 4 nights in Jul 2025

10/10 Excellent

Eduardo

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and parking was key 👌since we renting a car to go around the different cities and beaches. Its location in Chania was also great, just the shortest walk towards the old town. Definitely recommend if you plan on maximizing your trip time there
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup aimé notre séjour dans cet hôtel, mais il est dommage que l’insonorisation ne soit pas meilleure, car nous entendions les bruits.
Stayed 6 nights in Jul 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel

This hotel is so nicely located, just steps from the marina and all the restaurants and shops. Very well maintained and very clean. Breakfast was decent, not super delicious but lots options for everyone. The room was of a good size as well as the bathroom, it was very clean which is a super plus. Also, we rented a car and were able to park it at their lot for 12 euros per night. I would totally go back if I am in town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth, Johns Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, comfortable room, onsite bar and restaurant. Great beds & blackout curtains.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Place to Stay in CHANIA
Stayed 5 nights in Jul 2025

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful find in the middle of Chania! Great location and friendly staff! We arrived around midnight and the staff was still smiling and helpful for a speedy check in! The room was spacious and comfortable! We enjoyed the view from our balcony too!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice hotel centrally located in Chania

Nice hotel centrally located in Chania, next to shops and short walk to the old port. Spacious rooms, good breakfast, excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean, modern hotel in the center of Chania with excellent service and friendly staff. Five minute walk to the old town and 20 minute walk to a great beach. The staff was so nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miltiadis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Chania, friendly staff, good breakfast, spacious room
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, in a convenient location, staff exceptional. Free drink in the room on arrival, which was a nice gesture. Room and bathroom were clean and a good size.
Stayed 1 night in Jun 2025

10/10 Excellent

Janel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely amazing stay! The staff super informative and very pleasant. The accommodations were wonderful, and the location was excellent. It is located in a very walkable area of the city. I would highly recommend staying.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We will definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice hotel in a great location! Staff was very hospitable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey, Loves Park

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Lola

Stayed 4 nights in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities
I enjoyed that the hotel was close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The percect location! Right in the middle of everything, everything was walkable. I would come back and stay here again without hesitation.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfectly located. Easily walkable to the harbor and the numerous nearby shops and restaurants. Room was very spacious too. The front desk also gave us free drink vouchers upon check in which was great.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly and go above and beyond. Rooms where always spotless and our belongings respected. Hired a car from the hotel which we were neverous about but the hotel sorted everything. Location is spot on for an easy walk to everywhere. Would highly recommend
Stayed 7 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was walkable to the Old Town, port and many restaurants. Staff were very helpful. Parking was made easy. Balcony was a nice feature.
Stayed 3 nights in May 2025

10/10 Excellent

Angelica D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed for two nights here. The hotel was exceptionally clean which is always important to me. The room was spacious. We had a double and twin bed. The bathroom was also a good size. The maid service was outstanding. As far as amenities, we had a refrigerator with cold water replaced daily. We even got an extra on our second day. The television had all the major streaming channels so you can log in, not that we were in the room much for TV. The location is excellent, with a hop, skip and a jump to the charm of Old Town. There is a pharmacy right next door, parking is available and the porters were so great carrying our bags to our room for us. I hope to return to Chania with my husband and I will definitely stay here again. Oh. Breakfast is buffet style with an assortment of protein choices. Fresh fruit, hot and cold cereal. And bakery items. Highly recommend this his hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

kalliopi

Liked: Property conditions & facilities, room comfort

A very good hotel in the heart of the city.

Stayed 1 night in Apr 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city. Everything you need is I walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Panaghiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024