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Iolida Beach by Smile Hotels

4.0 star property

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Photo gallery for Iolida Beach by Smile Hotels

2 outdoor pools
Restaurant
Sundeck
1 bedroom, in-room safe, desk, soundproofing
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • 24/7 front desk
  • Spa
  • Laundry

Explore the area

View in a map
Agia Marina Neas Kydonias, Chania, Crete, 73014
  • Place, Stalos Beach
    ‪1 min walk‬
  • Place, Agia Marina Beach
    ‪15 min walk‬
  • Place, Nea Chora Beach
    ‪9 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪26 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, in-room safe, desk, soundproofing

Standard Apartment

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, in-room safe, desk, soundproofing

Superior Apartment

  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

View all photos for Superior Studio

1 bedroom, in-room safe, desk, soundproofing

Superior Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Trundle Bed

View all photos for Standard Studio

1 bedroom, in-room safe, desk, soundproofing

Standard Studio

  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Trundle Bed

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About this property

Iolida Beach by Smile Hotels

4-star Chania hotel close to Agia Marina Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Iolida Beach by Smile Hotels offers 139 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Chania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Iolida Beach by Smile Hotels is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iolida Beach by Smile Hotels features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary.

This all-inclusive hotel also offers spa services, a terrace, and an arcade/game room. Onsite covered self parking is complimentary.

Iolida Beach by Smile Hotels has designated areas for smoking.

MARINA RESTAURANT - Onsite buffet restaurant.
BRIDGE RESTAURANT - Onsite buffet restaurant. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BRIDGE RESTAURANT
  • MARINA RESTAURANT

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1042Κ035A0173201

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Iolida Beach Aparthotel Chania
Iolida Beach Aparthotel
Iolida Beach Chania
Iolida Beach
Iolida Beach Hotel Agia Marina
Iolida Beach
Iolida By Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel
Iolida Beach by Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel Chania

Iolida Beach by Smile Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 20 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ceci

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was extraordinary! A lot of variety, every day there were different themes, the flavor is incredible and many options for all tastes. Mainly at dinner. My congratulations to the chef! He always looked very aware of everything. The breakfast is varied. The snacks on different days there are options of gyro, pizzas and bbq that were incredibly delicious. There are different drink options and the service in Marina and bridge bar is very good. The rooms are very comfortable and spacious. I loved the hotel
Stayed 7 nights in Jul 2025

8/10 Good

Sunny Sahil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were lovely and nice, vegetarian food was not great but there are loads of resturants around within 10mins walk. Beach was lovely. They upgraded us to a suite (sea view) which was absolutely lovely of them to do but it was quite a bit of track to get the room. Would love to go back and would recommend this hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Bartosz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, very clean, daily rooms cleaning. Full food and drinks availability, quality if food average +
Stayed 7 nights in May 2025

6/10 Okay

Rafal

Traveled with family
fan in the room did not work, despite notifying staff (it was not a very hot period though) foul odour from the drain pipe, they fixed it after a few days and in fairness fixed that sooner than I got to complain about it overall wear-and-tear of furniture and surfaces like in 3-star hotel breakfast like in 3-star hotel (no good dried sausage slices or cheeses, no juices) family complained that pool is not heated - it was the temperature for serious swimming, not casual splashing
Stayed 7 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Our view from the balcony was very nice. The biggest upset was at the time of booking was when we contacted an Expedia customer service agent to confirm if the room was in fact all inclusive (as it was advertised as an all inclusive hotel) the agent confirmed that this room was all inclusive but that he couldn’t book it through his system and that we had to do it ourselves online. Unfortunately when we checked in we were told our room doesn’t have the inclusive package. Very disappointing for the price we paid for 4 nights and the dated condition of the room and hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

KlubMarcus, Miami Beach, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is as advertised on Expedia. I recommend staying at the start or end of the tourist season. There are more room options available so you can get an upgrade and there are no crowds. We're considering coming back next year with the entire family. The only problem was the lack of 24/7 maintenance and administration during the slower months. Not a big deal for non-emergency requests. Otherwise, the property is clean, has amenities galore, and the area has amazing restaurants, and the view from our balcony garden to the sea is spectacular.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Allison, VANCOUVER, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and friendly and the facilities were very well maintained. Also the proximity to everything in Chania was great!
Stayed 3 nights in Sep 2018

10/10 Excellent

Chris

Great hotel

We recently enjoyed a fantastic week in Crete at Iolida. With 2 pools and also beach access makes for great choice especially with kids. There are plenty of restaurants to also eat at within walking distance. Staff at hotel also very friendly and willing to help.
Stayed 7 nights in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

PNINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

Ruks, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is perfectly located

Hotel is located in a very good place in Chania, a 15min bus ride from the town centre. Hotel was on the beach which is excellent and woke up to sea views. Hotel staff were very helpful and catered to all our needs. Rooms were big and spacious, cleaned on a daily basis by very friendly cleaners.

8/10 Good

Nora Amalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Janne

Stayed 10 nights in May 2025

8/10 Good

Jens

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fint hotel. Ligger central både til byerne, de bedste strandene og restauranter. Dejligt poolområde og suveræn udsigt fra de højst beliggende lejligheder :-)
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucun problème à signaler. Avantage d'avoir une kitchenette dans la chambre; cela est très plaisant.
Stayed 4 nights in Apr 2019

10/10 Excellent

cathy, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour parfait

Chambre grande confortable jolie deco très propre proche plage et commodité et bon resto Personnel très très agréable et très très sympa piscine de l hôtel super jolie et propre Resto de l hôtel bon et choix Seul petite critique le manque d animation le soir dans l hôtel Séjour parfait
Stayed 7 nights in Jul 2018

8/10 Good

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli perhematkailijalle

Hotelli sijaitsee parinkymmenen minuutin matkan päässä Hanian lentokentästä. Hotellin lähialueella on paljon ravintoloita ja peruskauppoja, joten alueelta ei välttämättä tarvitse lähteä pidemmälle. Hotellilla on oma rantapätkä ja varsinkin pienten lasten kanssa matkustaessa loiva hiekkapohjainen ranta oli mitä mainioin. Hotelli oli mielestäni hyvä 4 tähden hotelli. Huoneet siistejä ja riittävän tilavia kahdelle aikuiselle ja kahdelle pienelle (5 ja 3 vuotiaat) lapselle. Kaksi uima-allasaluetta varmisti sen, että tilaa riitti sekä uimareille että auringonottajille. Ainoan miinuksen annan aamiaisesta. Vaihtoehtoja oli rajallisesti ja laatu vain keskinkertaista.
Stayed 6 nights in Jul 2018

10/10 Excellent

Teemu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taattua laatua

Tilavat huoneet ja loistava sijainti. Siisti
Stayed 4 nights in Jul 2018

8/10 Good

Ying, Baden Württemberg

Liked: Staff & service

Große Hotelanalge in Strandnähe.

Wir hatten zwei Übernachtung in einem Appartment in einem Anbauhaus der Hotelanalge verbracht. Die Hotelanalage selbst ist sehr groß. Hat ein schönes Schwimmpool. Das Zimmer ist groß. Der Zustand der Zimmerausstattung ist allgemein ein bissche alt. Die Zimmerausstattung und die Sauberkeit des Zimmers entspricht weit nicht einen 5-Stern Standdard. Der Personal ist sehr freundlich. Die Lage des Hotels ist gut, direkt am Strand und hat viele Einkaufmöglichkeit im Umgebung.
Stayed 2 nights in Oct 2017