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We expected more.

Location … Staff

A good idea is for the air conditioning to be from the room not reception , however the lady from reception was very polite and helpful.Than you. The view from the room is amazing.

Exceptional Stay in the Heart of Venice We stayed at Palazzo Dei Fiori by Room Mate (early August 2026) in the Girasole apartment, and the entire experience far exceeded our expectations. The Apartment (Girasole) -Space & Layout: The 3-bedroom setup (1 king, 2 double) with 3 private bathrooms provided unmatched comfort and privacy for our group. -Views & Comfort: Beautiful canal views directly from the apartment and effective, climate-controlled air conditioning; an absolute necessity during an August stay in Venice. -Location: Perfectly situated in the city center, offering quiet surroundings while remaining just a short walk from the Grand Canal. Service & Hospitality -Seamless Arrival: Check-in was fast, straightforward, and welcoming from the moment we arrived. -Attentive Staff: The front desk team was consistently available, proactive, and genuinely eager to assist at every turn. -Coordination & Local Insight: They handled our airport transfers flawlessly, arranged seamless transport to the neighboring islands, and pointed us to fantastic local dining spots that made our trip memorable. Palazzo Dei Fiori delivered top-tier accommodations, prime location, and world-class service. We would rebook without hesitation!!

The Excelsior on the Lido is the perfect spot to relax and recharge, whilst having rapid access, by hotel boat and public boat transport, to Venice and nearby islands. We find the Lido and its beach to be a much more pleasurable Venice base than staying in the center of Venice. Excelsior is an old-world style resort, with all of the wonderful staff and amenities of yesteryear, with no pretension. The facilities and services at both the private beach and pool are simply perfect. The staff are warm and always happy to help in any way they can. The rooms are elegant and well appointed. This was our second visit and we WILL be back!

I wish they had water or coffee available all day. The location as great as four women fit comfortably with no bathroom right