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This hotel kept our money and still hasn’t refunded us. We booked through Expedia and when we called to let them know that we were there to stay with them they said they didn’t have room for us , we’re trying to get our money back. They are not responding to us or to Expedia’s emails. All we want was a refund, terrible terrible customer service do not stay at this Hotel

Fantastic hotel! Located very conveniently to so many great spots. The family room was ideal four our family of four with two teenagers. The staff was incredibly kind and the bar was beautiful. Highly recommend

The site is well placed, the staff are welcoming, and the breakfast is solid.

Eurostars Residenza Cannaregio is a wonderfully well-looked-after 4-star hotel that truly lives up to its rating. The location is super convenient—just a 15-minute walk from the train station, close to a water bus stop, and complete with its own private water taxi dock. We stayed in a two-floor, two-double-bed room overlooking the canal, which was spacious, modern, clean, and kept wonderfully cool by the efficient air conditioning. The breakfast was very enjoyable each morning, and the staff were exceptionally professional, friendly, and helpful throughout. We couldn’t rate this hotel highly enough—it truly helped make our Venice stay so special!

A clean and pleasant hotel. Close to water bus transportation. The staff are highly professional and helpful.

Great all around! Location, staff, room size.

Amazing time in Venice. The staff was very helpful in getting us a water taxi to the Marco Polo Airport. Breakfast was delicious.