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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$75* Per night/room Oct 2 - Oct 3

Studio for 4

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

2 communicating studios for 8 people

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 8 Max

Apartment for 10 people

Bed Count 1 Full Bed Maximum Occupancy 10 Max

Family Duplex (For 6)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Studio for 4

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

This property is closed from November 6 2022 to December 2 2022 (dates subject to change).

The following facilities or services will be unavailable from August 15 2022 to December 18 2022 (dates subject to change):

  • One of the swimming pools
  • Spa/Beauty services

The following facilities are closed seasonally each year. They will be closed from October 30 to December 16:

  • Bar/Lounge
  • Dining venue

The property will be renovating from September 1 2022 to December 31 2023 (completion date subject to change). The following areas are affected:

  • Hallway
  • Lobby
  • Select guestrooms

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

In addition to a full-service spa, Garden & City Cauterets Balneo features an indoor pool and a sauna. The residence offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 538 square feet (50 square meters) include conference space. This Cauterets residence also offers spa services, multilingual staff, and ski storage.

Garden & City Cauterets Balneo is a smoke-free property.

  • Picnic area
  • Number of indoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Conference space
  • Business center
  • Turkish bath/Hammam
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 50
  • Distance from property (ft) 984
  • Spa services on site
  • Number of meeting rooms - 1
  • Ski storage
  • Luggage storage
  • Distance from property (meters) 300
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 538
  • Street parking
  • Total number of rooms - 136
  • Television in common areas
  • Number of floors - 6
  • Number of buildings/towers - 2
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Room Amenities

Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Flat-panel TV
  • Free WiFi
  • Heating
  • Bedsheets provided
  • Housekeeping on request

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.

Garden & City Cauterets Balneo has a restaurant on site.

Spa Services

Guests can indulge in a pampering treatment at the residence's full-service spa, Garden & City Cauterets. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the residence include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: EUR 12 for adults and EUR 8 for children (approximately)
  • Pet fee: EUR 10 per pet, per day (maximum EUR 54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping fees vary based on length of stay and unit size
  • Towels fee: EUR 3.50 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, ANCV Chèques-vacances, and cash

Long-term renters welcome

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Pets allowed in specific rooms only

Long-term renters welcome

Debit cards not accepted

Guests must provide a copy of their government-issued photo I.D. in advance

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

ANCV Chèques-Vacances

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Smoke detector

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day (maximum EUR 54 per stay)
  • 1 per room
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the residence prior to arrival, using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Hotel Names

  • Odalys Hotel-Residence Aladin
  • Odalys Hotel-Residence Aladin Cauterets
  • Odalys Hotel-Residence Aladin House
  • Odalys Hotel-Residence Aladin House Cauterets
  • Odalys Hotel Residence Aladin
  • Odalys Hotel Residence Aladin
  • Garden & City Cauterets Balneo Residence
  • Garden & City Cauterets Balneo Cauterets
  • Garden & City Cauterets Balneo Residence Cauterets

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