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Cattolica Eraclea Vacation Packages

Highly recommend this location. Comfortable clean rooms, great location close to all amenties, breakfaat included and very helpful staff.

We enjoyed our all inclusive holiday at Grand Palladium Sicily. We stayed at signature level, but I don't think it's really worth it to pay extra - there is a separate pool for signature level, but we couldn't get a sunbed there due to guests reserving them with towels early in the morning. There is a separate restaurant for breakfast and lunch for signature level, but the main buffet is bigger. I could not fault the setting, cleanliness, and staff, but there are a few negatives to mention: More vegetarian options are needed at all the restaurants, it was quite lacking. There should be dedicated smoking areas instead of smokers allowed to smoke anywhere, as someone stinking out the outside bar with a cigar ruins the enjoyment and atmosphere of those areas. The in-room entertainment is very poor .. only news channels, or paying €7 for a film, and finally the app also doesn't work half the time, which is frustrating as it's needed for looking at menus and making reservations. So, mostly great, but a few things which could be improved. The beach was nice although stoney (but we knew this when booking). The hotel should enforce evicting people from sunbeds left unattended with a towel on for 30 mins so that everyone can have a chance to sit by the pool. There are signs up that say this will happen, but no one is actually doing it.

The resort is beautiful, and you can tell the staff works hard to keep the property clean and well maintained. Everyone was friendly and welcoming. For our anniversary, they surprised us with a beautiful platter of chocolate-covered strawberries, fresh fruit, and a bottle of champagne in our room. It was such a thoughtful gesture, and we truly appreciated it. Unfortunately, our stay was impacted by a severe ant infestation. The anniversary platter was completely covered in ants, and they were everywhere around the bed, on our luggage, in our suitcases, and throughout the room. It was overwhelming and made it difficult to relax. We were also disappointed with the restaurant reservation system. Every time I checked the app, the specialty restaurants were fully booked. When I went to the reservation desk in person, I was told everything was booked and I could only join a waiting list. During my entire stay, I was only able to dine at one specialty restaurant, which was frustrating for an all-inclusive resort. Overall, the resort is beautiful, and the staff’s kindness and hospitality stood out. However, the ant infestation and the lack of restaurant availability significantly affected what should have been a memorable anniversary vacation.

Parking not adequate. Staff response

The Arche Design Rooms and Suites was a good choice for us. We found it comfortable and convenient with good food choices nearby. The recommendations by the team for where to eat were so helpful and we felt really welcomed. We didn’t use the Spa so can’t comment. Our late arrival was no problem and we enjoyed the breakfasts - all the food was fresh and tasty. We enjoyed our stay and would certainly recommend Arche to other travellers

This hotel was near perfect. If they had memory foam beds I would never want to leave.

Chambre ordinaire, à remettre au goût du jour