The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Catemaco hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
Cabañas Cascadas Encantadas has designated areas for smoking.
Cabañas Cascadas Encantadas offers 12 accommodations. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Free self parking , Parking (limited spaces)
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Cascadas Encantadas - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 8:30 AM
Check-in time ends at 10 PM
Minimum check-in age is: 17
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
No hot water onsite
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2
There is no hot water on site.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.