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Castelluccio Superiore Vacation Packages

For the price we paid to be close to the airport and with small children this stay really disappointed in many ways. Firstly, the pool is closed currently for maintenance and we really wanted use of it for our last day. Secondly, we booked a family room and instead were given two separate rooms which was fine. However all night right above us there was banging and moving furniture and we did not sleep at all before a 12 hour travel day. We were really disappointed and believe the hotel should have done something to compensate for all of these issues.

Beautiful villa, felt very private and secluded. Perfect for relaxation, reading, writing, and close enough to explore the beaches and other parts of Puglia.

The property is very unique and the staff helpful. However, no one asked us to register, people were very relaxed about paperwork and didn't seem aware of our stay as we hqd to confirm it many yltimes. Staff helped ua load our vehicles and took our keys but nevwe asked to settle the bill. About an hoir later while we were well on our way, they called to ask us to pay. We gqve them our visa number and info but the demanded a cheque, money transfer or cash. Terrible. My nephew who had hia wedding there ended up paying as they refused the crefit card. Not impressed!

We had a wonderful stay. Unfortunately, we only discovered it on the last day of our trip, because we would have loved to spend much more time here. The villa was spacious, spotless, and had a beautiful garden where our baby had plenty of room to play and enjoy herself. The pool was lovely, the food was amazing, and the hospitality was outstanding. Everyone made us feel so welcome. We will definitely come back. Thank you so much for your kindness and for making our stay so special!

Great place and awesome town.

Loved the location. Rooms were clean and the pool was a nice addition.

We were very much looking forward to our stay at the Mare Resort but unfortunately our four nights were ruined as the hotel was being used to support the build of a massive stage and other supporting infrastructure for a concert outside the front door of the hotel. The noise and disruption to our use of the hotel as guests was totally unacceptable. We received no prior warning that there may be this level of disruption to enable us to review our booking which again is totally unacceptable behaviour on the part of the hotel owners who we assume profited from renting space and rooms to the concert organisers. On this basis the hotel should have been closed to normal guests and rented totally to the concert organisers. Other comments: 1. We were denied access to the hotel by concert security staff on a number of occasions and had to negotiate our way in! 2. Breakfast was very low quality produce served in a dimly lit meeting room with no outside windows. 3. The lifts were not working for extended periods. 4. Sound and lighting equipment were all over the place being moved to the third floor. 5. The only positive were the staff who were very apologetic and to be honest appeared embarrassed that paying guests were treated so badly.

Overall, t is a good property but very disappointed to learn that they did not have laundry resources on property. They have se a laundry service that is not available on the weekends (our stay was over the weekend) and the room was very warm. They were able to provide a fan that helped a lot. The property was very clean and in a good location.