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The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

We had a fantastic stay. The room was clean and well maintained. The staff were friendly. They gave us a good rate on breakfast and great recommendations of places to go and visit. Antony in particular stood out, he worked all hours and was helpful amd welcoming. He even gave us a lift to the town when we checked out which was much appreciated, as it is a lot with cases and the heat! The roof top terrace is beautiful and drinks at the hotel are reasonably priced. Would definitely recommend.

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

Lovely hotel, away from the hustle and bustle of Sorrento. The free shuttle makes it a great choice. Lauren on reception was super friendly and helpful for our short stay. We requested two rooms together and she went out of her way to help us. Lovely breakfast, the staff were welcoming and friendly. Excellent cocktails in the bar in the evening, somebody behind the bar definitely knows what they are doing. Recommended.

Amazing property, amazing staff, incredible place to spend our Anniversary! Highly recommend!