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Sofitel Legend Santa Clara Cartagena

5.0 star property

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Photo gallery for Sofitel Legend Santa Clara Cartagena

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed, Ocean View (Legend Suite) | Premium bedding, down comforters, minibar, in-room safe
Daily buffet breakfast (USD 35 per person)
Miscellaneous
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
$426
Nov 29 - Nov 30

Explore the area

View in a map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Las Bovedas
    ‪3 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Interior view)

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed (Interior view)

8.8 out of 10
Excellent
(25 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

10.0 out of 10
Exceptional
(4 reviews)
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • 2325 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 786 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Ocean View (Legend Suite)

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

10.0 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Butler Service)

  • 2260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(32 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Balcony, Garden View

Superior Twin Room, 2 Twin Beds, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony, Garden View

8.0 out of 10
Very good
(6 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sofitel Legend Santa Clara Cartagena

Resort in Cartagena Walled City
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Sofitel Legend Santa Clara Cartagena features an outdoor pool and a hot tub. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This resort offers access to a business center and meeting rooms. Event facilities measuring 3531 square feet (328 square meters) include conference space. This Colonial resort also offers a fitness center, a steam room, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Sofitel Legend Santa Clara Cartagena has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for USD 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 49 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1004 reviews
Rating 8 - Good. 142 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime E

Stayed 1 night in Aug 2025

10/10 Excellent

George, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very warm, welcoming and professional. The room and facilities are very nice, but we had a few issues with plumbing fixture in the bathroom and water pressure. Other than those issues, everything was excellent. Rooms were maintained well during visit. The hotel restaurants (Jardin and 1612) and bar onsite were excellent. Great stay overall and I do recommend.
Stayed 5 nights in Aug 2025

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities

We expected more

The facilities are nice and well-maintained. The rooms are comfortable, but for the price—twice that of similar hotels—they are basic. We were disappointed with the VIP service for Hotels.com, as we were assigned one of only three or four rooms in the entire hotel without a balcony.
Stayed 2 nights in Aug 2025

10/10 Excellent

kathryn

Stayed 2 nights in Aug 2025

10/10 Excellent

Wilmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style is very nice also the service
Stayed 3 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good experience. The only challenge is the double occupancy rooms are let’s say “unique”
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Stayed 2 nights in Jul 2025

10/10 Excellent

Lianne Skye

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely come back! Worth the money, customer service is excellent and wonderful location, facilities and breakfast food! I couldn’t recommend this enough, don’t think twice about it, just book it!
Stayed 7 nights in Jul 2025

10/10 Excellent

Salvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Eliza

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Isabella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel over and over again. It was my first time in Cartagena and at this hotel, we had an amazing stay. The location was unbelievable. We felt very safe at all time. The hotel itself was remarkable. I’ve traveled a lot in my time and I have to say this is one of the most beautiful hotels I’ve ever been to.. it was exactly what I was looking for. The staff was amazing, very welcoming and professional. Our rooms were beautiful!! I love that you could be out in the city walking around and come back to your sanctuary of a stunning, relaxing hotel! The restaurants at the hotel were outstanding!!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cedric

Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail by the staff was impeccable. My hats off to all of the employees of the hotel, they are awesome! It’s in a great location in the walled city that allows easy access, within a 10 minute walk, to all of the nightlife that Cartagena has to offer (we walked to and from the various bars and nightlife every night and felt very safe). There are hotel staff manning the entrance to the hotel at all hours. The hotel is also literally surrounded by local restaurants. Great pool, with a great pool bar. Great hotel restaurant! Huge shout out to the hotel bartenders! We had a group of 20 and they were awesome and didn’t miss a beat! I would recommend this hotel for anyone staying in the walled city. The room prices are premium, but for good reason.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 2 nights in Jun 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Jun 2025

4/10 Poor

leighana

Stayed 1 night in Jun 2025

8/10 Good

Syliana

Stayed 3 nights in Jun 2025

10/10 Excellent

James Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotel experiences I have ever had!! From the front door to your room service and hospitality is 10/10! I highly recommend this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carls Theodoro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough wonderful things anout this wonderful property! There are bars and a restaurant and a little bit of shopping all located within the hotel. Not to mention there are a number of small markets just steps away. The staff was super friendly and helpful!. I stayed here 4 fantastic days and not one bad experience. I can't wait for my next stay here!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey, halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mar

Stayed 3 nights in May 2025