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OZ Hotel Luxury

3.5 star property

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Photo gallery for OZ Hotel Luxury

Porch
Restaurant
1 bedroom, premium bedding, down comforters, minibar
Reception
Property entrance

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 5 #2 14, Cartagena
  • Bocagrande Beach
    ‪3 min walk‬
  • Castillo Grande Beach
    ‪12 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, minibar

Classic Room

8.8 out of 10
Excellent
(54 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

OZ Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
$80 nightly
The price is $80 total
All taxes and fees included in total
OZ Hotel

About this property

OZ Hotel Luxury

3.5-star hotel in Bocagrande
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
OZ Hotel Luxury offers 43 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. A total renovation of this property was completed in June 2024.

OZ Hotel Luxury is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel OZ Luxury
OZ Hotel Luxury
OZ Hotel Luxury Hotel
OZ Hotel Luxury Cartagena
OZ Hotel Luxury Hotel Cartagena

OZ Hotel Luxury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 932 reviews
Rating 8 - Good. 157 out of 932 reviews
Rating 6 - Okay. 46 out of 932 reviews
Rating 4 - Poor. 10 out of 932 reviews
Rating 2 - Terrible. 24 out of 932 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DEVRON, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suites are nice. New addition to regular oz have nice junior suites
Stayed 3 nights in Apr 2025

10/10 Excellent

Geeta Varoni

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This property was very clean and well maintained. The staff were all friendly and helpful despite not speaking much English but would find another staff that does. Breakfast was incredible, lots of choices but they need to replace the only one toaster that did not work properly. We really enjoyed our stay there.
Stayed 7 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and professional, we had a great stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelvin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the top notch service. Did not like the aggressive pressures to purchase things once you walked outside the property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Quentin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Bocagrande. The staff were the best!
Stayed 1 night in Mar 2025

10/10 Excellent

Duwayne Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit great people
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben, Morristown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel! We really enjoyed our stay there, everyone that works there goes above and beyond to make your stay unforgettable. We hope to be back soon.
Stayed 3 nights in Mar 2025

10/10 Excellent

ANTONIO, HAINES CITY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es pequeño pero acogedor. Los empleados son super serviciales, y amables. Andrea, Luis, Jesús, y la cocinera son super! El hotel está céntrico y se puede ir caminando a los restaurantes, playa, y tiendas. Fácil para tomar un Uber o taxi e ir al centro histórico y La torre del reloj y Getsemaní.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jenesis

Stayed 3 nights in Mar 2025

10/10 Excellent

Liza M, PUERTO RICO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel OZ está muy bien ubicado en la zona turística de Cartagena . Accesible para ir a comer caminar la playa transportación . El hotel brinda desayuno bufet exquisito. Me encanto
Stayed 4 nights in Mar 2025

10/10 Excellent

Shamal, Ardmore

Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 4 nights in Feb 2025

8/10 Good

Nickya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for food. Walkable to stores. Close taxi ride to wall city and town.
Stayed 5 nights in Feb 2025

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Very clean room Lovely staff and service Breakfast is nice Cons: They didn’t clean and replace our towels, they just ironed them and put it back They dont provide water and charge 7000 pesos for water…..a basic necessity
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Darius Thomas, Joliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oz Luxury is an amazing facility! I received an upgrade to a top floor room with a balcony overlooking the city. The room was a tad small, however, very very nice! My ONLY caveat was I was charged an extra fee upon checkout. Unbeknownst to me, I was charged $50k COP because I ate in the bed and spilled food on the white comforter. I couldn't complete the check out until someone inspected the room! Other than that, I'd highly recommend this facility. The staff is second to none! They are friendly, helpful, insightful, and have protocols in place to ensure the safety of their guests! Lastly, EVERYONE should visit the rooftop lounge! It is picturesque and very relaxing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Igor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Clean rooms. Very helpful staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

LaTaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained . The staff was attentive and friendly . I will stay there every time I visit
Stayed 7 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is less than a 2 minute walk from the hotel. Shopping center directly across from the hotel and plenty of restaurants in walking distance. My first time in Cartagena and I walked around with zero problems and never felt unsafe. I loved it there.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamilah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Oz was great for one night. The mattress was firm and very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Traveled with family
Everyone was so accommodating and able to communicate with some English! This location had a wonderful rooftop and the breakfast was delicious
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph, Kingsport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff were helpful.
Stayed 6 nights in Jan 2025

2/10 Terrible

Jasmine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a terrible experience staying here. Before checking in, I upgraded my room to the Junior Suite. However, since i was coming in a day later I added my friend name to the reservation & when she checked-in, the room they gave us was small as a shoe box. It was EXTREMELY small!!! I messaged the hotel on WhatsApp about the matter & was told I would get switched to the correct room in the morning but when I went to the front desk in the morning I was told they didn’t that room available. Long story short, what I was being told over WhatsApp and what the reception told me was always different things. I provided screenshots of my booking and everything. We did not get moved into the proper room until our last night staying there. The receptionist had a very bad attitude and was not helpful.. Also the walls are son thin I constantly heard the person in the room next to us on the phone having casual conversation.
Stayed 3 nights in Jan 2025