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OZ Hotel Luxury

3.5 star property

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Photo gallery for OZ Hotel Luxury

Porch
Reception
Premium bedding, down comforters, minibar, in-room safe
Property entrance
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 5 #2 14, Cartagena
  • Bocagrande Beach
    ‪2 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

OZ Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1010)
$82 nightly
The price is $82 total
All taxes and fees included in total
OZ Hotel

About this property

OZ Hotel Luxury

3.5-star hotel in Bocagrande
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
OZ Hotel Luxury offers 43 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. A total renovation of this property was completed in June 2024.

OZ Hotel Luxury is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel OZ Luxury
OZ Hotel Luxury
OZ Hotel Luxury Hotel
OZ Hotel Luxury Cartagena
OZ Hotel Luxury Hotel Cartagena

OZ Hotel Luxury Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 651 out of 869 reviews
Rating 8 - Good. 148 out of 869 reviews
Rating 6 - Okay. 40 out of 869 reviews
Rating 4 - Poor. 10 out of 869 reviews
Rating 2 - Terrible. 20 out of 869 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Darius Thomas, Joliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oz Luxury is an amazing facility! I received an upgrade to a top floor room with a balcony overlooking the city. The room was a tad small, however, very very nice! My ONLY caveat was I was charged an extra fee upon checkout. Unbeknownst to me, I was charged $50k COP because I ate in the bed and spilled food on the white comforter. I couldn't complete the check out until someone inspected the room! Other than that, I'd highly recommend this facility. The staff is second to none! They are friendly, helpful, insightful, and have protocols in place to ensure the safety of their guests! Lastly, EVERYONE should visit the rooftop lounge! It is picturesque and very relaxing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Igor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Clean rooms. Very helpful staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

LaTaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained . The staff was attentive and friendly . I will stay there every time I visit
Stayed 7 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is less than a 2 minute walk from the hotel. Shopping center directly across from the hotel and plenty of restaurants in walking distance. My first time in Cartagena and I walked around with zero problems and never felt unsafe. I loved it there.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamilah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Oz was great for one night. The mattress was firm and very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Traveled with family
Everyone was so accommodating and able to communicate with some English! This location had a wonderful rooftop and the breakfast was delicious
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph, Kingsport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff were helpful.
Stayed 6 nights in Jan 2025

2/10 Terrible

Jasmine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a terrible experience staying here. Before checking in, I upgraded my room to the Junior Suite. However, since i was coming in a day later I added my friend name to the reservation & when she checked-in, the room they gave us was small as a shoe box. It was EXTREMELY small!!! I messaged the hotel on WhatsApp about the matter & was told I would get switched to the correct room in the morning but when I went to the front desk in the morning I was told they didn’t that room available. Long story short, what I was being told over WhatsApp and what the reception told me was always different things. I provided screenshots of my booking and everything. We did not get moved into the proper room until our last night staying there. The receptionist had a very bad attitude and was not helpful.. Also the walls are son thin I constantly heard the person in the room next to us on the phone having casual conversation.
Stayed 3 nights in Jan 2025

10/10 Excellent

Azikiwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t want to stay anywhere else in Cartagena!
Stayed 7 nights in Jan 2025

10/10 Excellent

Corey Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 15 nights in Jan 2025

10/10 Excellent

Helen

Stayed 6 nights in Jan 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,all you need for your stay in Cartagena
Stayed 5 nights in Jan 2025

10/10 Excellent

Pirooz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe and great breakfast buffet. Staff were all warm and friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Beautiful clean great service friendly staff very accommodating I’ll be back in the summer
Stayed 3 nights in Jan 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Oz Hotel Luxury, and it was an exceptional experience from start to finish. The staff is always there to assist you with anything you need, offering friendly and attentive service that makes you feel truly welcome. The breakfast was outstanding, with a delicious variety of options to suit all tastes. Whether you prefer something light or a more filling meal, the selection was fresh, flavorful, and satisfying—an excellent way to start the day. The rooms were absolutely spotless, with every detail carefully attended to. It’s clear that cleanliness and comfort are a top priority at this hotel. Overall, Oz Hotel Luxury combines top-notch service, delicious food, and immaculate accommodations, making it a perfect choice for anyone looking for a luxurious and relaxing stay. Highly recommended!
Stayed 4 nights in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
There’s plenty of eateries and shopping all around. Money exchanges and the beach is a walk across the street. The only negative is there’s rampant beggars and peddlers trying to sell stuff or asking for money. It’s cool to help but it gets to be much when you just want to enjoy the views from the patio.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Cartagena

We had a great time at the OZ Hotel. We were initially booked for Oz Hotel Luxury, but we were upgraded to a larger room and bed and at the OZ Hotel. Every morning we were provided with a great breakfast buffet and a very attentive staff. The staff is excellent at the hotel, and we received beyond excellent service each day. The hotel is in a great location with great restaurants around.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fonsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no parking around
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramakrishna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a overall wonderful experience with hotel, highly recommend this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Betsabe

Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Sean

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good service. Poor room quality

Well I complained about the room initially because it was supposed to be an upgrade to a junior suite. I upgraded to a slightly bigger room but it was not the size of any junior suite. Essentially it was a standard room but the room amenities were good. Air quality was poor and I had complained twice without any resolution so I got frustrated and dealt with the issue. There was a clear odor of mold in the room. Room 113.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maripili

Stayed 4 nights in Dec 2024

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and super helpful staff; we also received a free upgrade. Great experience overall!
Stayed 3 nights in Dec 2024