Beginning of main content

Get an overview of this hotel
3.5-star Cartagena hotel in Cartagena Walled City

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Smoke-free property

Location

Located in Cartagena Walled City, this hotel is steps from Cartagena Cathedral, Puerta del Reloj, and Clock Tower. San Pedro Claver Church and Convent and Cartagena de Indias Convention Center are also within 10 minutes.

Hotel Features

A rooftop terrace, 24-hour room service, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, a 24-hour front desk, and free newspapers.

Room Amenities

All 25 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include refrigerators and minibars.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between COP 47066 and COP 115855 per person (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Debit cards not accepted

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Reloj Royal
  • Reloj Urban
  • Royal Reloj
  • Urban Royal Puerta Reloj
  • Urban Royal Puerta Reloj Cartagena
  • Urban Royal Puerta Reloj Hotel
  • Urban Royal Puerta Reloj Hotel Cartagena
  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal
  • NH Cartagena Urban Royal Hotel
  • NH Cartagena Urban Royal Cartagena
  • NH Cartagena Urban Royal Hotel Cartagena

Hotel Amenities

Property Features

Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.

NH Cartagena Urban Royal is a smoke-free property.

  • Bar/lounge
  • Luggage storage
  • Elevator
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Concierge services
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 2011
  • Total number of rooms - 25
  • One meeting room
  • Number of floors - 6
  • Free WiFi
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Outdoor pool
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Room Amenities

NH Cartagena Urban Royal offers 25 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Free WiFi
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Desk
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Cable TV service
  • Room service (24 hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge.

Restaurante Cafe del Relo - This restaurant specializes in local cuisine and serves lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?