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4.5-star Cartagena hotel in Cartagena Walled City

Popular property highlights

Breakfast included
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Location

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of University of Cartagena, Puerta del Reloj, and San Pedro Claver Church and Convent. Clock Tower and Cartagena de Indias Convention Center are also within 10 minutes.

Hotel Features

Along with a full-service spa, this hotel has 2 bars/lounges and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and massage/treatment rooms.

Room Amenities

Rooms feature thoughtful touches like free minibar items and bathrobes, along with free WiFi and flat-screen TVs with DVD players. Other amenities available to guests include pillowtop beds, iPod docks, and 24-hour room service.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

One child stays free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 290000 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin Hotel
  • Hotel Casa San Agustin
  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Hotel
  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Hotel Cartagena

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Casa San Agustin features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, an airport shuttle (available on request) is offered to guests.

Hotel Casa San Agustin has designated areas for smoking.

  • Library
  • Coffee/tea in common areas
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Restaurant
  • Tours/ticket assistance
  • Free WiFi
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Spa services on site
  • Luggage storage
  • Concierge services
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Total number of rooms - 30
  • Television in common areas
  • One meeting room
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Hotel Casa San Agustin offers 30 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Free newspaper
  • Air conditioning
  • Frette Italian sheets
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Pillowtop mattress
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Flat-panel TV
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • DVD player
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Slippers
  • Premium bedding
  • Shower only
  • iPod docking station
  • Minibar (stocked, free items)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Spa Services

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Facial treatments
  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

  • Free bicycles on site

Hotel Reviews

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