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Hotel Boutique Casa San Miguel

3.5 star property

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Photo gallery for Hotel Boutique Casa San Miguel

Outdoor pool
Exterior
Interior
Junior Double Room, 1 King Bed (Makondo) | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Pool
  • Breakfast included
  • Kitchen
  • Laundry

Explore the area

Map
Calle del Carretero 10B-66, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Walls of Cartagena
    ‪9 min walk‬
  • Clock Tower
    ‪9 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room (Suite Colombia)

Superior Room (Suite Colombia) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room (Suite Colombia)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed (Makondo)

Junior Double Room, 1 King Bed (Makondo) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Double Room, 1 King Bed (Makondo)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Queen Bed (Carretero)

Junior Double Room, 1 Queen Bed (Carretero) | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Double Room, 1 Queen Bed (Carretero)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed (Pedro Romero)

1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Double Room, 1 Queen Bed (Pedro Romero)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Boutique Casa San Miguel

3.5-star hotel in Cartagena Walled City
An outdoor pool, spa services, and laundry facilities are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, barbecue grills, and a front-desk safe are onsite.
Hotel Boutique Casa San Miguel offers 4 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens. Bathrooms include showers and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cartagena hotel also offers an outdoor pool, spa services, and a terrace.

Hotel Boutique Casa San Miguel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 25000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa San Miguel Cartagena
Boutique Casa San Miguel Cartagena
Boutique Casa San Miguel
Casa San Miguel Cartagena
Hotel Boutique Casa San Miguel Hotel
Hotel Boutique Casa San Miguel Cartagena
Hotel Boutique Casa San Miguel Hotel Cartagena

Hotel Boutique Casa San Miguel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 31 out of 78 reviews
Rating 8 - Good. 29 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 8 out of 78 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Oscar/Mariel, San Francisco, CA

Traveled with partner
Liked: Staff & service, property conditions & facilities
Our room was spacious and clean. The staff was very accommodating and hospitable. My only complaint is that the hotel lacks a front desk staff. We checked in with the housekeeper because there was no one working the front desk. The hotel has no staff available until late in the evening. It is helpful to have a front desk staff 24 hours to accommodate all the guests. Several times we were going out and found people outside waiting for someone to open the door. This is not good business practice.
Stayed 7 nights in Feb 2020

10/10 Excellent

Humberto

Stayed 2 nights in Feb 2020

10/10 Excellent

Francesco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cartagena

Very nice Hotel very Central. Breakfast could be improved Very nic and friendly stuff
Stayed 1 night in Jan 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Property pleasant and quiet. Staff very nice. Good breakfast. Area fun and vibrant. Close to the Old City and sights. Highly recommend.
Stayed 2 nights in Jan 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet safe boutique hotel

This sweet boutique hotel is in a great central location in the city, walking distance to local & fine restaurants, as well as touristy things. Very clean with an awesome rooftop patio. Above all the staff was amazing & accommodating, extremely helpful in coordinating our next leg of our trip. It was most appreciated. A full recomend,!,
Stayed 3 nights in Jan 2020

10/10 Excellent

moe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect location and great service

A great location, exceptional customer service and very nice and clean room. small hostel/hotel. If I visit cartagena again, I won't stay any other place.
Stayed 1 night in Dec 2019

2/10 Terrible

I.S.

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I would give this place a 0 if I could. They cancelled our reservation at the last minute and failed to let us know. We showed up at the hotel, after dark, but well before the end of check-in time and they told us that they gave our room to someone else. The poor guy at the desk was trying to be helpful but management would not get involved. Worse yet, the did not refund our money. So they left us in centre of the old city, with no room, yet they still took our money. Luckily, Expedia protected us, and paid for a very nice room in Bocagrande. Not the location we chose, but we were able to have a great trip. I have travelled extensively in Latin America and generally chose boutique hotels. This was the first time in my travels that I have been ripped off significantly. If it wasn't for Expedia this trip would have cost me about 5x over budget and I might have been left in the middle of Cartagena without a place to sleep. Just to review. They gave our room to someone else, who offered more money, did not refund us for the money we had spent months ago to book the room. Also, management disappeared and allowed a young man to deal with us. I did feel bad for the service staff as this was not their fault. There are plenty of great hotels in this amazing city. Pick another one. Unless you want to pay for a room you don't use
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was almost perfect in every way. The staff was friendly and attentive. The rooms were nice and clean. It’s on a very beautiful street and has a nice pool as well. The only reason I gave it less than 5 stars was because the WiFi went down and wasn’t fixed for 3 days. As a foreigner, I used the WiFi to FaceTime audio my family and I had to go out places and spend money in order to talk to them when it went down. Besides that, it was excellent! I will definitely be staying here again!
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to night activities and safe to do so. Convenient location, walkable to everything
Stayed 1 night in Dec 2019

10/10 Excellent

ENRIQUE

Stayed 2 nights in Nov 2019

6/10 Okay

Rob, Vancouver

Traveled with family
It was an OK property. Nice location. No hot water and the shower had no pressure. Breakfast was nothing special with very limited choices. I had booked the hotel car to pick us up from the airport. We waited for good half hour and finally a guy with a young kid showed up in a very run down car that was parked a block away. I would not recommend this property.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service

NEED IMPROVEMENTS

To be a Boutique Hotel you have to separate your self from other you have to be unique, The room was not ready when arrived , no toilet paper no shampoo . I reported a water leak by the light in the bathroom and was never repaired. The right privacy blind up and down mechanism was broken. The breakfast was simple and not boutiqueky enough. They need a lot of help and improvements to be call Hotel Boutique. THE ONLY GREAT THING WAS THE PRIVACY AND THE LOCATION WAS FABULOUS.
Stayed 5 nights in Oct 2019

4/10 Poor

MAYRA

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staff was amazingly helpful and friendly
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet place in Getsemani. Family home feel close to all major attractions.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An undiscovered jewel of a place to stay with a family home feel.
Stayed 1 night in Sep 2019

2/10 Terrible

Danni, Melbourne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at the hotel to find it had been overbooked and the deluxe room we reserved was taken. We were given a smaller room but not reimbursed for the loss of money. This happened to ALL the other guests so it’s clearly a scam the hotel do. Rooms smell mouldy, pool is not a pool it’s a pond not for swimming, air conditioner doesn’t work, desk never attended, breakfast ran out every morning. Better stay somewhere else
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, no hot water, horrible customer service.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Aug 2019

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Ainsley and Norma make you feel like family. Location is super, and a very fairly priced hotel. There are idiosyncrasies that are part of the charm.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was overbooked and we had to stay in a room that was half the size of the one we paid for, with a smaller bed, and smaller bathroom and no one could answer for it.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
They refused to accept my reservation and could not refund the money
Stayed 1 night in Aug 2019

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near Plaza Trinidad and lot of restaurants. Nice staff. It have all the essential to stay for couple of days.
Stayed 2 nights in Jul 2019

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019