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Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Reception
Exterior detail
Rooftop bar
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪20 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 3

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3

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About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 884 out of 1247 reviews
Rating 8 - Good. 172 out of 1247 reviews
Rating 6 - Okay. 80 out of 1247 reviews
Rating 4 - Poor. 50 out of 1247 reviews
Rating 2 - Terrible. 61 out of 1247 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence, PALMDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really nice, and convenient and walkable to stores and restaurants. The staff is very nice. Very nice. The included breakfast was the same every morning, and wished they switched it up a few, but we ended up walking to another breakfast spot not to far away. Lastly, I thought the hotel was a bit pricey, but that was my opinion. Other than that, I loved the place!
Stayed 9 nights in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Nury N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely happy staying at Estelar. Since the moment we arrived until the end we were treated like king and queen. Very beautiful pool, views, sky 51 rooftop breathtaking. Thank you all.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located
Stayed 4 nights in Mar 2025

10/10 Excellent

HEILYN

Liked: Property conditions & facilities
Love it.
Stayed 3 nights in Mar 2025

4/10 Poor

Reuben

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Communication with staff was difficult! I was overcharged and overwhelmed with staff not understanding conversion with currency! I had a friend who came on the last day to pick up a package for his wedding day and was charged 500,000 COP for only 30mins! I called several times to get my room cleaned and didn’t get it clean for days even when I called for room service (toilet) couldn’t flush! I gave videos of the condition of my room not being clean! I also experienced a bit of racism which I wouldn’t expect especially traveling to Columbia! Staff weren’t attentive to my needs as well as my friend who we came down to celebrate! As I kept calling the hotel this afternoon to tell them that I am missing two expensive watches! And a ring from my bag! I would never stay at this location ever! My experience was horrible! Only experience that was enjoyable were the welcoming staff downstairs and Jorge who took my bag on the 1st date and was friendly and knowledgeable!
Stayed 6 nights in Mar 2025

2/10 Terrible

Patricio Alejandro, Pembroke Pines

Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing breakfast spread included, rooms are quite spacious, pool is nice, staff is great,
Stayed 4 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Mar 2025

10/10 Excellent

Gaspar

Stayed 6 nights in Feb 2025

10/10 Excellent

Allan G

We had a beautiful room that was so much better than we expected from viewing it on the website. Overall, a fantastic day in a wonderful hotel.
Stayed 6 nights in Mar 2025

6/10 Okay

Precious

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

afua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop bar and the convenience of it being around everything
Stayed 5 nights in Mar 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Karla Xiomara

Stayed 5 nights in Jun 2024

10/10 Excellent

GREG MATTHEW, CHICAGO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We love to come back to Estelar Cartagena.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Hotel was beautiful. The in house restaurant was great. Loved how there were always cabs available. Around the corner is a super market and one blocks away is a mall. On the downside A couple of esthetic things that should be addressed such as broken glass panels in the pool area and on our balcony and various other balcony’s. They also were renovating the spa about 6 floors down and we heard the construction and power tools start at about 8am. They were also doing construction above us and again at 8am. I advised the front desk they “took note and said somebody would be in touch” never happened and 3 days go by with the same issue every morning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosalyn, Desoto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located directly across from the Bocagrande beach and is right next to a shopping center. You can literally walk to one of the restaurants called the Moreno. Everything about the property was amazing along with the 51st sky bar.
Stayed 3 nights in Mar 2025

10/10 Excellent

aminata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Staff were very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean customer service excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

DeAundrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Diego Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property location, pool, roof top bar, clean rooms, etc. The only con was the service at the pool. They were not too attentive to the people at the pool. No one ever came asking if we wanted anything to drink. I had to flag them.
Stayed 4 nights in Mar 2025