See all properties

Charleston Santa Teresa Cartagena

5.0 star property

Choose dates to view prices

Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Reception
3 restaurants, breakfast, lunch served; local and international cuisine
Meeting facility
Master Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry
$360
Oct 21 - Oct 22

Explore the area

View in a map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Place, Bocagrande Beach
    ‪15 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬

Room options

View all photos for Grand Suite

Grand Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Romantic Suite

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Classic Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Master Suite

  • 624 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Classic Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Courtyard View

Suite, Courtyard View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, Courtyard View

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Sofitel Legend Santa Clara Cartagena

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 1,009 reviews
Sofitel Legend Santa Clara Cartagena

About this property

Charleston Santa Teresa Cartagena

5-star hotel in Cartagena Walled City
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Change of towels is available on request.
Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Charleston Santa Teresa Cartagena features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2626 square feet (244 square meters) include a conference center. This Colonial hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2021.

Charleston Santa Teresa Cartagena has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Charleston Santa Teresa Cartagena has 3 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 24 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Reviews

Charleston Santa Teresa Cartagena Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 745 reviews
Rating 8 - Good. 114 out of 745 reviews
Rating 6 - Okay. 30 out of 745 reviews
Rating 4 - Poor. 13 out of 745 reviews
Rating 2 - Terrible. 18 out of 745 reviews

Reviews

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS GUILLERMO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing experience. The location was perfect and very safe. The staff was top tier and the housekeeping did their thing. Housekeeping came at least twice a day sometimes 3. Every day we stepped into a nice clean comfortable room. The breakfast was included and it was really good. The hotel has some of the best food in the area. The staff from the front door, to the front desk, to the rooftop were all amazing. Only suggestion would be to have a concierge to help plan excursions. This hotel is great if you want to relax and unwind not a lot of activity going on at the hotel but right out side you will have action. We came to celebrate our 3 year anniversary and we stayed for 8 days. It also would have been nice to have the room decorated but we had some language barrier as to what we were requesting. Overall 10/10
Drinks at the rooftop
Outside views near hotel (the wall)
Stayed 7 nights in Jun 2025

10/10 Excellent

Henry, Closter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and ideally located within the walled city.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Stayed 4 nights in Apr 2025

10/10 Excellent

Arleth M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, I enjoyed every minute of my stay!
Stayed 5 nights in Apr 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option in Cartagena. Great food, very nice spa, perfectly located in the corner of the walled city. My only "complaint" is that a 5 star hotel should have a gym. A tiny room with 1 treadmill, 1 elliptical, and dumbbells from 5-25 lbs is not a gym.
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time at this hotel. Very walkable to everything within walked city. The hotel bar and rooftop pool were my favorites. Food options were delicious and staff super friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Leyani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Excellent location, food and friendly staff. Will definitely come back
Stayed 3 nights in Apr 2025

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful and the rooftop pool was lovely. I would definitely recommend and would go back again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in cartagena.
Stayed 1 night in Mar 2025

10/10 Excellent

YAVE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 3 nights in Feb 2025

10/10 Excellent

DIRAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 4 nights in Feb 2025

10/10 Excellent

marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Feb 2025

10/10 Excellent

Brent, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charleston hotel was terrific. It is traditional as it is a converted convent so the rooms are large. The buffet breakfast was really good, service was excellent with the concierge in booking a trip to a beach club. I highly recommend the hotel as there is a rooftop pool that was not busy during our stay. Several other nice hotels in the neighborhood also have pools but they're much smaller with less lounge chairs and outdoor space.
Stayed 4 nights in Mar 2025

10/10 Excellent

Max

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Ricardo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs refurbishment and the gym needs to be relocated as it is right next to rooms and very noisy
Stayed 5 nights in Feb 2025

10/10 Excellent

Federico

Stayed 1 night in Feb 2025

8/10 Good

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and coveninent
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bar great pool great service
Stayed 5 nights in Feb 2025

10/10 Excellent

Alaedin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Feb 2025

10/10 Excellent

sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadía fue fabulosa y Jorge nos ayudó mucho! Muy recomendado
Stayed 3 nights in Feb 2025