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Casa Bugó

3.5 star property

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Photo gallery for Casa Bugó

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests) | Terrace/patio
22-inch LCD TV with cable channels, TV
Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests) | Front of property
Deluxe Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated
Deluxe Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
36-93 Calle del Cuartel, Cartagena, Bolívar, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

  • 8611 sq ft
  • City view
  • Sleeps 30
  • 6 King Beds, 3 Double Beds, 5 Queen Beds and 2 Twin Beds

View all photos for Superior Double Room, Multiple Beds, Non Smoking

Superior Double Room, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Double Room, Multiple Beds, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Room, 2 Double Beds, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Economy Double Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Casa Bugó

3.5-star hotel in Cartagena Walled City
A full-service spa, an outdoor pool, and a rooftop terrace are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, spa services, a microwave in a common area, and a refrigerator in a common area are onsite.
Casa Bugó offers 13 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages.
Casa Bugó features a full-service spa and an outdoor pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This Cartagena hotel also offers a rooftop terrace, spa services, and a vending machine. Concierge services and wedding services can be provided.

Casa Bugó is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - 901188050
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CASA BUGÓ Hotel Cartagena
CASA BUGÓ Hotel
CASA BUGÓ Cartagena
Casa Bugó Hotel
Casa Bugó Cartagena
Casa Bugó Hotel Cartagena

Casa Bugó Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Great architecture, good location away from busy a

Hotel has nice characteristics of what you would expect of the old city arquitecture. The balcony was great, nice spacious bathroom, be mindful that the toilet is open roof with the room, AC was good, and privacy great, the street could be npisy sometimes but thats normal in the city, but this area is away from the busy areas. It had a cooler, cute pool, staff very helpful and friendly. Hot water. Matress was so so, overall I liked it given the price. The floors could use a nice cleaning
Stayed 2 nights in Dec 2024

4/10 Poor

Zobhayd

Traveled with group
Small rooms. Nothing like the pictures on hotels.com.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kiel Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

PABLO

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Usha Barwale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dust on the sheets from the work they were doing in the room, gave me allergies. Totally disappointing
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower, lots of character, high ceilings on top floor.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

It kind of looks like a dive from the outside but a really nice hotel. Very comfy and a great price. Perfect location.
Stayed 1 night in Aug 2023

10/10 Excellent

Dwayne

Stayed 1 night in Aug 2023

8/10 Good

EDGAR, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Colonial Boutique Hotel, safe area, easy walking to great restaurant, nice boutiques. Rooms are spacious, nice bathroom.
Stayed 1 night in Mar 2023

8/10 Good

Tijuana

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location in the heart of the walled city. Staff were pleasant but not exceptional. They did not go out of their way to make me feel welcomed as I have experienced in other places but they were pleasant enough.
Stayed 2 nights in Dec 2022

10/10 Excellent

Dorien

Stayed 1 night in May 2022

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Casa Bugo! Amazing staff.
Stayed 1 night in May 2022

10/10 Excellent

ANAMARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing … the staff .. breakfast was a plus and sooo clean
Stayed 1 night in Mar 2022

10/10 Excellent

Miguel Arturo, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and amazing food, the bathroom was my favourite part
Stayed 2 nights in Mar 2022

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

So beautiful and staff very helpful!
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Valentin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

10/10 Excellent

Manny, Ft Lauderdale FL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatifull edification, Colonial Style, Breakfast Excellent and such nice people helping Directly every single Day , I recommended Big Time
Stayed 3 nights in Sep 2020

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and super service staff. Will definitely return.
Stayed 1 night in Nov 2019

10/10 Excellent

John, Charlotte, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely redone, old home to provide a quaint lodge Shower water not as warm as I would’ve liked, but Cartagena is always warm.
Stayed 1 night in Nov 2019

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel in the city of Cartagena

Loved this charming boutique hotel. Great location, easy to get to and very close to all the crazy touristy stuff going on in Cartagena without any major noise or disturbances. Very spacious room, wonderful staff. A must go and definite return address.
Stayed 1 night in Oct 2019

8/10 Good

Rik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Sabrina, Brooklyn, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really cute, clean and unique. The staff was really helpful. I loved the decor. The soaps were great! Breakfast was included and it was great! Room was spacious. Overall, great visit.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very accommodating. Erick especially went out of his way to make sure we had everything we needed. His English was perfect and was able to communicate perfectly. This is a very traditional hotel, captured the Cartagena essence 100%. Also it is a great location walking distance to everything.
Stayed 4 nights in Aug 2019