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GHL Arsenal Hotel

4.0 star property

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Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Lobby
Lobby
Lobby sitting area

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Clock Tower
    ‪3 min walk‬
  • Port of Cartagena
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Double or Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room (Bay View)

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

GHL Arsenal Hotel

4-star hotel in Cartagena Walled City
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
GHL Arsenal Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This boutique hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a beach shuttle.

GHL Arsenal Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Mckinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Price

The stay was nice, staff very nice and helpful. The location was not ideal for us but great for walking everywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one day stay very nice close to historic center
Stayed 1 night in Apr 2025

8/10 Good

Aby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jeff, Lyndhurst

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They kicked me out
Stayed 6 nights in Apr 2025

10/10 Excellent

Lynell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Isaac

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Santiago and Alfonso were very knowledgeable, helpful, and personable. It made our stay wonderful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff at this hotel went above and beyond to make us feel welcome and cared for. Every interaction—from the front desk to housekeeping—was warm, professional, and genuinely thoughtful. What stood out most was the attention to detail and the willingness of the team to accommodate every request with a smile. Whether it was offering local recommendations or simply checking in to ensure everything was perfect, the staff made us feel like valued guests every step of the way. It’s rare to come across a team so committed to providing exceptional service, and it made a lasting impression. The hotel itself was clean, comfortable, and well-appointed, but it was the people who truly made the experience outstanding. Highly recommend staying here—you’ll be well taken care of!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Spurgeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations!
Stayed 3 nights in Mar 2025

8/10 Good

Brittany

Liked: Amenities
The room was very clean upon arrival. The staff were all accommodating. The room is perfect for a solo traveler. Only thing I disapprove of was being unaware that you had to pay for eating from the minibar. I grabbed a water and was later charged at checkout. This should be included in room information. Otherwise, my stay at GHL Arsenal was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jabes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Mar 2025

10/10 Excellent

Marilyn Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been spectacular, I am glad I chose this hotel for my stay. Initially I was going with Bastion Luxury Hotel, they didn’t have the room available of my choice. So, it forced me to look elsewhere. Happy I did!! The hotel service, the food, the complimentary, the room, and location. Everything was perfect. I am very thankful. I don’t think any of your customers will be dissatisfied. Thank you for making me feel welcome and at home. The experience is literally at home, very welcoming.
Stayed 8 nights in Mar 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Hotel shows some sign of wear tear, especially our room door. Breakfasts was included with our stay. Rooftop pool had excellent view of the bay, staff let us know that they are working on having more shades by the sunbeds.
Stayed 3 nights in Mar 2025

6/10 Okay

Dhruv

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a great property however we did face minor issues getting water bottles at night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arsenal is a small hotel located across frim the convention center in the Getsamani neighbothood. The rooms are modern and very clean, housekeeping staff is excellent. Beds and bedding are upscale and the Tv is large. There is a convenient mini fridge. Breakfast was included and excellent. Rooftop pool has a great view but only has 8 loung chairs. Towels are provided at the pool. All staff is warm, kind, and helpful. Very convenient location. 15 min from airport . I would definately stay here next visit.
Stayed 5 nights in Mar 2025

10/10 Excellent

didier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best choice for those who want to know Cartagena.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly, helpful and warm. All our needs were met quickly!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent--we wanted to take them home with us, but we have only one spare room. So kind, helpful, and just plain nice. We could use more of them.
Stayed 6 nights in Mar 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025