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GHL Arsenal Hotel

4.0 star property

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Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby sitting area
Lobby sitting area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
$140
Dec 1 - Dec 2

Explore the area

View in a map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena Cathedral
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room (Bay View)

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Double or Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GHL Arsenal Hotel

4-star hotel in Cartagena Walled City
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
GHL Arsenal Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This boutique hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a beach shuttle.

GHL Arsenal Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

Reviews

GHL Arsenal Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 742 out of 1010 reviews
Rating 8 - Good. 172 out of 1010 reviews
Rating 6 - Okay. 57 out of 1010 reviews
Rating 4 - Poor. 20 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

Reviews

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing staff is what makes this property great. Fabian is a huge asset to this hotel always going out of his way for guests , communicating and assisting. He is absolutely top level and future upper management. All staff smile and greet and create a welcoming experience Ledis (camarera), Faber (Mantenimiento), Katherine (recepción), Maria Fernanda (restaurante), stood out with attention to detail and going out of their way for guests daily.
Stayed 7 nights in Jul 2025

10/10 Excellent

kajul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service
Stayed 7 nights in Aug 2025

6/10 Okay

Jessica

Traveled with group
Liked: Staff & service, amenities
It had great breakfast some minor Issues but all in all good .
Stayed 4 nights in Aug 2025

10/10 Excellent

Yesica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean. The staff is super friendly. It was my friend’s birthday and the staff went up the room with a cake and sang Happy birthday. That was a very nice surprise! The hotel is close to everything. The pool area is well kept and is a vibe. Is great after walking around in the Cartagena heat. I would recommend this hotel to friends and family. 10/10
The pool area was amazing!!!
The complimentary breakfast was really good!
Stayed 5 nights in Aug 2025

8/10 Good

rebecca ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Breakfast was great. Staff was friendly. Room was comfortable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!! Very safe and very convenient. The customer service was 10/10. The front desk was always there to open the door for you even at 4am when you’re coming from a night out. They don’t let outside visitors go up to your room which made me and my friend feel very safe.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaied

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here was excellent! Nice property very conveniently located. Highly recommend.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area….would be great for the guys or a family
Stayed 10 nights in Jul 2025

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have been at! The staff is very friendly and are willing to assist you during your stay. The breakfast was really good and the views from the roof top pool are amazing! It is at a very good location. We walked everywhere. We did not need to use a uber or taxi. I would recommend to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels to stay in. This is my 3rd time staying here.
Stayed 1 night in Jul 2025

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at GHL Arsenal. The staff was amazingly pleasant. The restaurant in the hotel served fresh and tasty food. The location was perfect. It is just between Getsemaní and Centro. I can’t wait to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence stay & host members

Love my stay well located area near centric historical walking distance across the muelle n in the back opposite side getsamani town Alfonso n staff The guys on rooftop are the best host there so kind ,attentive friendly As a female solo travel, they made my birthday stay be on of the best one!!! They even sang happy bday for breakfast with a pastry ,Please don't look no further book here!!! Hasta luego Cartagena I sure will back staying here again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice lobby & rooms. The front desk & maid service were super friendly. The bar tenders & breakfast servers were inconsistently friendly. Breakfasts were very good. Be prepared to speak Spanish! We would stay here again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Osagiele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment
Stayed 1 night in Jul 2025

10/10 Excellent

Osagiele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Always welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Lashea Jamia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, walking distance to most places
Stayed 3 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean, and in a walkable area.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the hotel. I prefer the other one just to the south as its more quiet and tranquil but we loved our stay. GHL hotels are my primary stay in Colombia
Stayed 1 night in Jul 2025

10/10 Excellent

Yoanny

Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Angel, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing people, i want to thanks all the statf for the attention, i been in a lot of places but definitely i will come back, can’t describe how warm was everyone thank u again
Stayed 3 nights in Jul 2025

10/10 Excellent

Kymouye

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was great, dinning room and spa service was also amazing. Tip staff, they work very hard. Location was great for getting to all the shopping, entertainment, docks for excursions etc.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily, Ft pierce

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Staff was amazing! I would definitely go back
Stayed 4 nights in Jun 2025

10/10 Excellent

Mahyar Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Corinna

Liked: Property conditions & facilities
the hotel was very nice and quiet close to the
Stayed 2 nights in Jul 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely from start to finish everything was excellent
Stayed 1 night in Jun 2025