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Carmona Vacation Packages

kinda and attentive staff. stayed at the beachfront suite. note that photos appear much nicer than what is available - rooms and bathrooms aren’t as luxurious as one expects for the price charged.

Good location

Good

First and foremost, pay attention to their uncompromising cancellation and change policy! They do not budge. Also, the "no outside food" policy is ridiculous. While you can easily go to other restaurants outside of the grounds, (which are substantially cheaper!) The pricing for drinks and most food is "resort" pricing and rather skewed for the area. We actually had two rooms, the first during a business conference and the second because we stayed longer for a holiday. The first room over looked a disastrous construction project going on at the hotel because rooms were in short supply and construction didn't stop until 22:00 and security lighting was on all night. The second room was better, but the bath was dirty with soap scum on the tub fixtures and obvious mold in the corners. The most distressing thing though was the fact that the cleaning staff cleaned the coffee mugs in the room using hand soap from the bathroom. I know this because I discreetly marked the mugs to see if they were changed and the "cleaned" mugs smelled exactly like the scent of the bathroom hand soap. There were some positives, most of the staff was pleasant, the food was good with a large selection and my wife enjoyed the spa offerings. The pool area was well kept and quite nice. I just wish they didn't spray for mosquitoes at dusk everyday while we were out at the pool.

All the staff was extremely helpful and very accommodating even though we had a big group. Pool and restaurant was good. Worth the price, would definitely come back. Great place to stay!!

Think most guests only stay for a couple of nights hence cope. We were there for 10 nights and had issues that had to be resolved after escalating to management. Pool with only 2 sun beds !!! No space to hang wet swim wear !!! Lights in the bathrooms that work on movement, hence turn in bed and they switch on, stand too long in the bath and they switch off. Stewards like Shankar help keep my sanity.