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West Inn & Suites

3.5 star property

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Photo gallery for West Inn & Suites

Relax by the pool surrounded by lounge chairs and umbrellas.
Step into a grand lobby with a soaring ceiling, grand staircase, and comfortable seating areas.
Stunning hotel with a corner tower and lush green surroundings.
Two single beds with white linens and dark headboards, a desk, and a wardrobe with mirror.
Relax in this inviting living area with a comfortable sofa, fireplace, and flat-screen TV.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Pet friendly

Explore the area

Map
4970 Avenida Encinas, Carlsbad, CA, 92008
  • Carlsbad Premium Outlets
    ‪15 min walk‬
  • Carlsbad State Beach
    ‪3 min drive‬
  • LEGOLAND® California
    ‪4 min drive‬
  • Carlsbad, CA (CLD-McClellan-Palomar)
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(52 reviews)
  • 306 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Double Room, Multiple Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Grand Double Room, Multiple Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Suite, 1 King Bed with Sofa bed

Flat-screen TV, DVD player

Premier Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(41 reviews)
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

West Inn & Suites

3.5-star Carlsbad hotel close to LEGOLAND® California
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
West Inn & Suites offers 86 air-conditioned accommodations with DVD players and safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

West Inn & Suites features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

West Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

West Inn Carlsbad
West Inn
West Carlsbad
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel
West Inn Suites
West Inn & Suites Hotel
West Inn & Suites Carlsbad
West Inn & Suites Hotel Carlsbad

West Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 825 out of 1079 reviews
Rating 8 - Good. 177 out of 1079 reviews
Rating 6 - Okay. 42 out of 1079 reviews
Rating 4 - Poor. 16 out of 1079 reviews
Rating 2 - Terrible. 19 out of 1079 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the west inn! That’s a place I will definitely stay at again
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff response to guest concern was quick and effective
Stayed 1 night in Apr 2025

6/10 Okay

Emily

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The common area/lounge did not have any games or activities for families with kids to enjoy, lots of empty shelves and cabinets. The outdoor area needs to be updated including the uneven turf around the ping-pong table and the slotted fence where the ping-pong balls constantly fall through. There is lots of space to hang out however with plenty of comfortable seating. i would suggest bringing your own games and activities and you will have a great visit!
Stayed 2 nights in Apr 2025

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A happy place

It was very nice , when we checked the girl was very helpful. She gave direction to the place we were going and map of the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay, easy check in and friendly staff. Rooms were spacious and beds comfortable. A great experience and would stay here again.

10/10 Excellent

Sergio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my 2nd stay here with my 5 year old. We love it for our Lego Land visits. A 5 minute drive to Lego land, 5 minute drive to the flower fields. Lots of food option a 5 minute drive away at the outlets. Free and ample parking. Clean rooms, great breakfast included.
Stayed 3 nights in Mar 2025

8/10 Good

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel very happy to stay in this hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed many times. Still very nice and clean. Good staff, friendly. Good breakfast. Good value for the price compared to other nice hotels in the area.
Stayed 3 nights in Mar 2025

4/10 Poor

D

Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. Good breakfast options. Will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome! Staff was great. Room was beautiful. We will definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and courteous staff members.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast were great. Would stay here again. Sofa bed could use a replacement though, was sinking in the middle. Also having hot water and coffee/tea available 24/7 would be convenient.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Including breakfast. My husband loved the cookies and milk at 8pm. Loved the workout room. Bed and pillows were comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 1 night in Mar 2025

8/10 Good

TAE YOP

Stayed 2 nights in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Natalia

Traveled with partner
Liked: Staff & service
It’s alright.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Stayed 1 night in Feb 2025