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The hotel was Excellence in all areas, and the staff outstanding

Beautiful historic building, loved the pool/courtyard area. The restaurant was very good and staff were very attentive.

We are good time for this places.

It was fine. Good location too

Service, place and staff was amazing. Everything was spectacular & the people absolutely the best

During our recent stay, my family and I encountered several significant issues. The air conditioning unit was inoperable, leading to an uncomfortably high indoor temperature that surpassed the external temperature. Furthermore, all windows were sealed, preventing any natural ventilation. We also noted the presence of multiple ants and two sizable cockroaches within the room. Upon reviewing previous guest feedback, it appears that similar concerns were raised two months prior, at which time assurances of corrective action were provided. Regrettably, these issues remained unresolved during our visit. Despite these challenges, the property's location is highly advantageous, offering convenient access to the canal and Bourbon Street, both within a 7 to 10-minute walk. Additionally, a hop-on hop-off tour stop is located just a 5-minute walk away. The interior decor and appliances were modern and well-maintained. Should these issues be addressed and resolved, I would certainly consider returning to this establishment.

It’s a truly beautiful hotel with wonderful hospitable staff. The room was beautiful, spacious and comfortable. The whole place smelled nice. The beds were comfortable. Firm, but not too firm. Full size Crabtree and Evelyn products in the bathroom. The only problems were that there were ants in the bathroom (it’s Louisiana, bugs are a thing there). They also don’t have laundry machines or a laundry service available. I got soaked in the rain and because the airline delayed my luggage all I had was what I was wearing. So I had to dry my clothes and shoes with the hair dryer. Thankfully they had a hair dryer. They were able to accommodate my request for a room near an elevator because I’m disabled and we were able to get an early check in. I would stay here again.