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Holiday Inn Cardiff - North M4 by IHG

3.0 star property

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Photo gallery for Holiday Inn Cardiff - North M4 by IHG

Indoor pool
Breakfast, lunch and dinner served
Property amenity
Meeting facility
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $83
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
Merthyr Road, Tongwynlais, Cardiff, Wales, CF15 7LH
  • Place, Castell Coch
    ‪20 min walk‬
  • Place, Forest Farm Country Park
    ‪6 min drive‬
  • Place, Cardiff Bay
    ‪17 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Standard Room, 2 Twin Beds, Accessible | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Holiday Inn Cardiff - North M4 by IHG

3-star hotel in Tongwynlais
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Holiday Inn Cardiff - North M4 by IHG offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Cardiff - North M4 by IHG provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3900 square feet (362 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Holiday Inn Cardiff North - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Onsite venue #2 - bar. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Holiday Inn Cardiff North

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,900 square feet of conference space
  • 5 meeting rooms

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff International Hotel
Cardiff International Legacy Hotel
Legacy Cardiff International
Legacy Cardiff International Hotel
Holiday Inn Cardiff North M4 Hotel
Holiday Inn Cardiff North M4
Holiday Cardiff North M4
Cardiff M4 By Ihg Cardiff
Holiday Inn Cardiff North M4
Holiday Inn Cardiff North M4 an IHG Hotel
Holiday Inn Cardiff - North M4 by IHG Hotel
Holiday Inn Cardiff - North M4 by IHG Cardiff
Holiday Inn Cardiff - North M4 by IHG Hotel Cardiff

Holiday Inn Cardiff - North M4 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 508 reviews
Rating 8 - Good. 213 out of 508 reviews
Rating 6 - Okay. 97 out of 508 reviews
Rating 4 - Poor. 41 out of 508 reviews
Rating 2 - Terrible. 27 out of 508 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with pleasant staff. Evening food good and breakfast fine. Good facilities on site, with swimming pool as well. Large well equipped room. Good location for Cardiff centre
Stayed 1 night in Jul 2022
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Comfy and clean room with friendly, helpful staff. Since last stay they have also had BP Pulse installed for EV's which is very useful. Stayed before and will stay again. Useful for Cardiff and surrounding area
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These IHG properties are a good way to go, standard throughout our stay so far and this one was no different. Clean, big room, good bathroom, good parking, a reasonable rate online. Good value….
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed atmosphere and ideally situated for access into Cardiff. Staff were very helpful, especially the night receptionist Chris. Room was clean and tidy,if a little tired. Possibly do with a refresh. Would be happy to stay again
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent better than expected
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this hotel

We usually use holiday inns for work purposes and I've stayed in plenty. You would usually expect a decent level of hotel. This one needs to be avoided. Poor condition, mouldy rooms and poor service.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor experience, wanted to refuse check in and check out during midnight
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Swimming pool dirty. Room dirty and dusty. Steam room not working! Hotel rooms and spa area in badly in need of a makeover. Hotel over priced. Breakfast basic and cold.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, room comfort
Business trip
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff excellent breakfast. Comfortable bed.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay

One night visit staff were polite and gave good service, good beer selection, food was limited but ok
Stayed 1 night in May 2022
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for short visit
Stayed 1 night in May 2022
Verified

4/10 Poor

Phillip

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not great, but convenient location.

Hotel is tired decor-wise and in need of a refresh in places and good clean in others (didn’t risk sitting in the room’s armchair) Restaurant service was below par. Staff seemed to be more keen to chat with each other than actually serve. Meal inclusive deal (two courses) was a bit of a farce given everything the dessert ended up on the bill, along with the manager’s‘complimentary’ drink for my inconvenience. Check out was a chore with only a single member of staff on the desk @ 8am when lots of people were leaving at the same time (to get to work by the look of most of us). Will I stay here again ? With a Village Hotel nearby… No !
Stayed 2 nights in May 2022
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Straight off the M4, good amount of parking and quick check in!
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
We were made very welcome - team were great. Food average and hotel dated - but fine for the price and clean
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not as expected...

A rather disappointing visit. Booked here so we could use the pool, only to find it was booked out completely for swimming lessons throughout the day 10-6. Misinformed about an available slot which turned out not to be, too. So no swim over the two days as we were offsite in the evenings. Booked a queen bed, got two singles. And tea, coffee and milk supplies were not topped up during second day, when we were very late back in the evening, so no morning cuppa!
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Served the purpose for stay over and situated where easy to get into cardiff
Stayed 1 night in Apr 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set back from the motorway in pleasant surroundings. Very friendly and helpful staff Clean and comfortable room
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff, good food and great service. The only small thing that could be improved perhaps was the temp of the pool- it was incredibly hot!
Stayed 1 night in Mar 2022
Verified

8/10 Good

Birol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff. Another well managed Holiday Inn; the only criticism is the access from the gigantic round-about. You could easily miss the exit from the main road. Getting onto the flow of traffic is easy. In all we enjoyed our stay.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Slightly disappointed by the hotel. My room was a nice size. The buffet breakfast was also decent and customer service was good. My room however was very tired. The furniture was tatty and the carlet was disgusting. Heavily stained to the point I didn’t dare walk on it bare footed. There was signs of mold around the window frame. The matteress was very springy. Had to move a lot in the night to avoid the springs.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Lovely staff. clean and tidy
Stayed 1 night in Feb 2022
Verified

8/10 Good

kingsuk

Liked: Cleanliness, amenities
Very nice and big room ( executive ).
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a swimming pool, and the restaurant and lounge areas were absolutely lovely. The staff were very helpful when we had issues with the interconnecting door and the room keys, promptly resolving the issues.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel near Cardiff

Everything was good for our stay.
Stayed 2 nights in Dec 2021