Future Inns Cardiff Bay

4.0 star property

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Photo gallery for Future Inns Cardiff Bay

Welcome to our lobby, featuring a reception desk with a curved design, surrounded by lush greenery and modern amenities.
Enjoy al fresco dining at Suffolk Cyder, where tables are set with fine glassware and elegant vases.
Relax in our inviting lobby with comfortable seating and a cozy atmosphere.
Enjoy a selection of beers and drinks at our bar, featuring a variety of options and a menu board.
Welcome to Thomas Hotel, where guests can enjoy a covered walkway leading to the entrance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
Hemingway Road Cardiff Bay, Cardiff, Wales, CF10 4AU
  • Wales Millennium Centre
    ‪6 min walk‬
  • Cardiff Bay
    ‪20 min walk‬
  • Principality Stadium
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

Accessible Twin, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Twin, 2 Double Beds

8.6 out of 10
Excellent
(120 reviews)
  • 283 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(91 reviews)
  • 283 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed

8.6 out of 10
Excellent
(25 reviews)
  • 626 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Accessible Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room With Two Double Beds

  • Sleeps 4
  • 2 Queen Beds

Double Room with Sofa Bed

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

Contemporary Accessible Twin

  • Sleeps 4
  • 2 Queen Beds

Superior King Suite

  • Sleeps 2
  • 1 King Bed

Contemporary Accessible Double

  • Sleeps 4
  • 2 Queen Beds

King Suite, 1 King Bed & Lounge With Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Future Inns Cardiff Bay

4-star hotel in Butetown
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Future Inns Cardiff Bay offers 197 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 4489 square feet (417 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Future Inns Cardiff Bay is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Thomas Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Bulgarian, English, French, German, Hungarian, Italian, Polish, Russian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Thomas Restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,489 square feet of conference space

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Portable hoist available
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept American Express for onsite payments.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Future Cardiff Bay
Future Inns
Future Inns Cardiff Bay
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Hotel Cardiff
Future Inn Cardiff Bay Wales
Future Inns Cardiff Bay Hotel
Future Inns Cardiff Bay Cardiff
Future Inns Cardiff Bay Hotel Cardiff

Future Inns Cardiff Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 834 out of 1514 reviews
Rating 8 - Good. 455 out of 1514 reviews
Rating 6 - Okay. 136 out of 1514 reviews
Rating 4 - Poor. 49 out of 1514 reviews
Rating 2 - Terrible. 40 out of 1514 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great experience and also consideratly a good price too
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kirsty

Stayed 1 night in Apr 2025

8/10 Good

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in family room. Loved an idea of double beds rather than pull out sofa beds for kids. Room was spacious. Free parking was a bonus. Will stay there again. Hotel restaurant was disappointing. Ordered pizza and burger. Burger was ok. Pizza tasted exactly like Domino’s frozen one from the supermarket for £5, but charged £15 here . When asked they confirmed they do not make tgem. Wouldn’t go back to that restaurant and pay those prices for “cook from frozen” food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great place to stay for events at the Millennium Centre. Staff very friendly and courteous. Free parking is a bonus.
Stayed 2 nights in Apr 2025

6/10 Okay

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great the hotel was excellent thank you very much that’s all thank you
Stayed 1 night in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable room, good restaurant.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

It’s my first time been to Wales and we stayed for 2 nights. Overall it’s quite good, nice staff and room is cleaned. We try to setup the air conditioning for lower temperatures as we felt a bit hot in the room. Unfortunately, it’s central conditioning. Rooms is a bit hot for the kids.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress free and free parking
Stayed 1 night in Apr 2025

6/10 Okay

Esyllt

Stayed 2 nights in Mar 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Cardiff Bay and walkable to Milennium Centre. Fantastic staff who were really friendly and proactive. Good breakfast with very attentive service. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Stayed 1 night in Apr 2025

8/10 Good

Ian

Stayed 1 night in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Tyson

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable beds. Attentive staff
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

HEULWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and quality

After a warm welcome we settled in our room. Great staff and great room . The free pwrking was a wonderful bonus at this hotel also. We will return.Thank you .
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrew

Checking in is a joke
Stayed 2 nights in Mar 2025