Search Deals on

Capesterre-de-Marie-Galante Vacation Packages

Check in and out was excellent and well organised and the apartment was clean and tidy. However, there was a lot that could have been improved in the apartment and within the complex. The washing machine didn't work, and there were no basic commodities for us to use. We got 1 spare toilet roll for a 10 day stay, no dishwasher tablets,(or detergent for the washing machine) no dishcloth or plug in the kitchen sink, no basics like salt and pepper and oil for cooking. The fridge was very old and had no door on the freezer compartment. The lounge seating was really uncomfortable and if there were more than 2 people staying there wouldn't be enough for everyone. There were no comfy chairs on the balcony, just hard dining chairs. The complex is very run down (I winced every time we walked up the rickety stairs to the apartment!) but the pool and beach were nice.

Had an amazing experience Staff was awesome and very helpful

Room was good. Check was lengthy as clerk at desk finally greeted us after a 12 min wait because she was consulting with her colleague (supposedly). The coffee maker was disgusting as a filter had been left in it for what I think was weeks. Showed the clerk but all she did was take a pic. Never sent anyone to come clean it so was unusable. The whole inventory process was super lengthy. 3 pages of making sure everything was in the place even the deco on the wall. Don’t think that is for the clients to do but a staff job. Other than that I guess our stay was adequate

La propreté de la chambre, ça passe. L'entretien laisse un peu à désirer. Télécommande sans capot des piles 🤔 bon on s'en fou un peu, les jalousies coincées qui ont du mal à s'ouvrir, bon c'est un peu plus embêtant Le canapé convertible des années un peu lointaines ou il ne vaut mieux pas s'asseoir, bon devant la baie vitrée, c'est dommage. La piscine belle et avait l'air pas mal mais pas utilisée. Le parking fermé et gratuit top. Les jardins top de jour comme de nuit. Le restau très joli, fermé le soir, dommage et non précisé avant la réservation. Maintenant le petit déj 🤔 le café ok, le jus ok, les yaourts ok, le pain ok, les viennoiserie repassées moins ok, la charcuterie pas ok du tout, les fruits... Mais l'emplacement est très top.

thank you

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!