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The Grey Hotel

4.0 star property

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Photo gallery for The Grey Hotel

Property entrance
Reception
Rooftop terrace
Room (8) | Frette Italian sheets, premium bedding, down comforters
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry
$97
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
49 Napier Street, De Waterkant, Cape Town, Western Cape, 8001
  • Place, Two Oceans Aquarium
    ‪11 min walk‬
  • Place, Cape Town International Convention Centre
    ‪13 min walk‬
  • Place, Cape Town Stadium
    ‪17 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Business Double Room (1)

Business Double Room (1) | Frette Italian sheets, premium bedding, down comforters

Business Double Room (1)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (2)

Room (2) | Frette Italian sheets, premium bedding, down comforters

Room (2)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3)

Room (3) | Frette Italian sheets, premium bedding, down comforters

Room (3)

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (4)

Room (4) | Frette Italian sheets, premium bedding, down comforters

Room (4)

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (5)

Room (5) | Frette Italian sheets, premium bedding, down comforters

Room (5)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (6)

Room (6) | Frette Italian sheets, premium bedding, down comforters

Room (6)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (7)

Room (7) | Frette Italian sheets, premium bedding, down comforters

Room (7)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (8)

Room (8) | Frette Italian sheets, premium bedding, down comforters

Room (8)

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (9)

Room (9) | Frette Italian sheets, premium bedding, down comforters

Room (9)

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10) | Frette Italian sheets, premium bedding, down comforters

Deluxe Double Room, 1 Double Bed (10)

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (11)

Room (11) | Frette Italian sheets, premium bedding, down comforters

Room (11)

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (12)

Frette Italian sheets, premium bedding, down comforters

Room (12)

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Frette Italian sheets, premium bedding, down comforters

Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Grey Hotel

4-star hotel in Cape Town City Centre
A bar/lounge, a poolside bar, and a rooftop terrace are available at this hotel. A manager's reception is free. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning.
The Grey Hotel offers 13 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered on select days. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cape Town hotel also offers a seasonal outdoor pool, a rooftop terrace, and multilingual staff.

The Grey Hotel has designated areas for smoking.

A complimentary manager's reception is offered on select days.
The Sky Bar - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: ZAR 65 to 170 per person
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Free manager's reception (select days)

Restaurants on site

  • The Sky Bar

Things to do

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 65 to 170 per person
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from October to May
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town

Reviews

The Grey Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 181 reviews
Rating 8 - Good. 48 out of 181 reviews
Rating 6 - Okay. 9 out of 181 reviews
Rating 4 - Poor. 5 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

Reviews

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent parking, helpful staff, nice roof area
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ultimate Cape Town Experience

It’s almost impossible to find enough amazing words to describe this hotel experience. The hotel itself is boutique, and everything about it feels so personal and custom. Uniquely designed and attention to every detail. The rooms are full Comfort. And the staff, will let me just say as a world traveler it is a rare pleasure to have so much incredible care and personal service. The property is located with an easy access of all the most important things of Cape Town, surrounded by the most charming mixed commercial residential venue/gallery/restaurants and easy to access Uber for day trips. The rooftop patio has stunning views. Honestly, no need to look anywhere else. This hotel has it all. A special thanks to the manager, and I would like to offer my sincere gratitude and a big hug for you. 💕💕 neighborhood photos included.
Stayed 3 nights in May 2025

8/10 Good

SHADRECK

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Sian

Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique hotel, with a central, open air courtyard check in. No elevator but we loved it! Staff were so friendly and accommodating and our room had its own patio. Roof top bar (not open for the season yet while we were there) had lovely views . On a fairly steep hill with narrow cobblestone sidewalks so not really handicapped accessible. Would recommend.
Street view
Entrance
View from inner courtyard towards entrance
Courtyard stairs to upper floors and Skybar
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grey Hotel is the only way to go when in Cape Town. Nestled near Bo-Kaap and the V and A Waterfront, it provided every thing I needed. Loved the staff.Especially Mrs. Martha, Warren and Luigi. Mrs. Blessings made breakfast delightful. Great place! Can’t wait until my return!
Stayed 4 nights in Apr 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and go out of the way to facilitate any easy and comfortable stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Grey was great. Staff extremely welcoming and helpful. Lovely room - No 4 with terrace with views of Table Mountain. Bathroom compact but large shower with good water pressure. Located at top of a hill so be prepared for walk back up after a day sight seeing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nazim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing place to stay. Very central and lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, lovely roof top pool and bar area, and all the staff were incredible I entered as a guest and left as family.
Stayed 8 nights in Dec 2024

10/10 Excellent

Alex

Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights and loved it. Great location, cute & clean rooms but the staff were our favorite. Everyone was very helpful and Warren set us up with wine on the rooftop in the evenings, which had an amazing view of table mountain. Great spot with a cozy feel. Would definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great rooms, amazing staff, tasty breakfast roof bar, easy walk to the Waterfront, would happily stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Welcome Return

Always look forward to returning to wonderful space. It is a true boutique hotel with great character and design and outstanding service levels in a great area of town.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vincent

Stayed 3 nights in Dec 2024

10/10 Excellent

Ksenia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff, the decor, and the overall vibe as well as walking around the neighborhood.
Stayed 2 nights in Dec 2024

6/10 Okay

Klaus

Stayed 1 night in Nov 2024

10/10 Excellent

DirkJan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location with great people
Stayed 7 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2024

10/10 Excellent

Ashvin

Stayed 1 night in Sep 2024

10/10 Excellent

Japheth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very service-oriented staff in a convenient place

Staff was polite and beyond amazing. They gave us good advices on the safety of the De Waterkant area (generally safe to walk around at night as there are a lot of security staff stationed around). Since we stayed in winter their Skybar and Pianobar was closed, but they had a breakfast area which served very tasty breakfast. There was also the Cape Quarter Lifestyle Village Mall nearby which had a SPAR supermarket which met all our needs. De Waterkant is one of the recommended place to stay in Cape Town if you want to be near the V&A Waterfront and CBD. The room which we stayed (Room 10) was also spacious and had enough room for 2 people. I strongly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Excellent

Business traveler
Liked: Cleanliness, staff & service
Really lovely and warm staff.
Stayed 8 nights in Jul 2024

10/10 Excellent

Waldyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Stayed 3 nights in May 2024