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Pepperclub Hotel

5.0 star property

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Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Gym
Reception
Couples treatment rooms, sauna, body treatments, aromatherapy
Outdoor pool, sun loungers

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪2 min walk‬
  • Cape Town International Convention Centre
    ‪18 min walk‬
  • Cape Town Cruise Terminal
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite, 2 Bedrooms

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Double Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Double Room, 1 Bedroom

  • 570 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Suite

Premier Suite | Living area | 55-inch Smart TV with satellite channels

Premier Suite

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Studio, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area | 55-inch Smart TV with satellite channels

Deluxe Suite, 3 Bedrooms

  • 1399 sq ft
  • Mountain view
  • Sleeps 6
  • 3 King Beds

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About this property

Pepperclub Hotel

5-star hotel in Cape Town City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, a free beach shuttle, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Pepperclub Hotel offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Pepperclub Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 4 meeting rooms, and limo/town car service. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Parking is available onsite for a surcharge.

Pepperclub Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
COPA Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Paparazzi Bar - Onsite bar. Open daily.
Ruby's Bakery & Cafe - This café specializes in Modern European cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, Hebrew, Portuguese, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (ZAR 150 per day)
  • Secured, covered valet parking on site (ZAR 150 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 20 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: ZAR 150 per day
  • Covered valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 451 reviews
Rating 8 - Good. 134 out of 451 reviews
Rating 6 - Okay. 39 out of 451 reviews
Rating 4 - Poor. 19 out of 451 reviews
Rating 2 - Terrible. 16 out of 451 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mychel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice property and conveniently located!
Stayed 1 night in Apr 2025

10/10 Excellent

Marinette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and tastefully decorated.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good. some staff were amazing. breakfast staff not so much.
Stayed 3 nights in Mar 2025

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like everything! great breakfast and the shuttle was always on time
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jolanta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Good breakfast
Stayed 3 nights in Feb 2025

6/10 Okay

Deshanie

Traveled with family
Disliked: Cleanliness, staff & service
Did not like the location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to stay. Staff are very professional. Very good service from checking in, having luggage deliver to your room, room service, breakfast to checking out. Will definitely use this hotel again. Keep up the good service.
Stayed 2 nights in Dec 2024

6/10 Okay

Sarah

The day time staff was excellent . The hotel lobby and restaurant itself were clean . There was a roach in the bedroom and the restaurant bathroom .
Stayed 2 nights in Dec 2024

2/10 Terrible

Francesca

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible staff
Stayed 4 nights in Nov 2024

10/10 Excellent

kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Expect to hear the music and crowds on long street.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Leroy

Stayed 2 nights in Sep 2024

8/10 Good

Grace

Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Table Mountain
Stayed 18 nights in Aug 2024

10/10 Excellent

MarkandKimberly

Liked: Cleanliness, staff & service, room comfort
PepperClub is a wonderful hotel. Great location. Amazing staff. Great amenities. We will book again.
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is good, staff very friendly and accommodating. Breakfast and food options are good. Room is good with views of table mountain. Only downside is the area the hotel is located in, can be a bit sketchy. Also had to move rooms due to the room smelling of tobacco smoke but the staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service by entire staff. Very nice hote

Stayed 1 night in Aug 2024

8/10 Good

Robert, Lima,

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best CBD hotel i know here. Just a real shame the CBD has gone downhill so much in the past 10 to 15 years. What a shame, it used to be a gem of a place.
Stayed 3 nights in Jul 2024

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Good location and very clean. Great views of Table Mountain.
Stayed 5 nights in Jul 2024

10/10 Excellent

MbaitaTracy

Traveled with family and small children
Location and service provided
Stayed 3 nights in Jul 2024

10/10 Excellent

Lourens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value for money hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and roomie, clean with great view. Will stay again.
Stayed 6 nights in Jun 2024