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Cansaulim Vacation Packages

Incredibly tranquil and would love to come back again. Very intimate and beautiful setting. Great facilities and the food was wonderful.

Its a good property with private beach, well maintained but swimming pool water was not clean. We visited during summer so climate was hot & humid but biggest drawback of this property is there is no air conditioned restaurant in the property (except one which is not great) , it makes your holidays tiring especially in summer. Hotel management must think about making main restaurant (sea gull) airconditioned to provide right ambience to guests. More efforts are required to bring it to Novotel standards. Regards ,

Very disappointed with the overall experience. The property rooms were not as per standard or what was presented on the website The rooms were not clean or maintained The property upkeep is not as per 5 star standard The towels and pillows were very dirty and were not in a state where they could be used; they had stains and even after asking for replacement were provided with stained towels (we ended up having to purchase towels from a local store) Hot water was not working in the room The exhaust fan was not working as well

A rare thing-- a place that is better than it appears in photos. Comfortable room with extremely thoughtful touches, like a lighted closet, hairdryer, robe and slippers, kettle, blackout curtains, snd great AC. I didn't try the food-- I'm sure it's at least good. Staff were friendly and helpful, and I felt very at ease.

1.) bugs in washroom 2.) bugs on food and on plates(breakfast buffet) 3.) bed was uncomfortable(over bumpy) 4.) staff service was way to slow

We really enjoyed our stay hospitality was nice The only two comments that I'd like to make on why I didn't get five stars is the casino cleanliness and the ocean view for our suite wasn't actually an ocean view it was covered by trees.