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Tri Hotel Canela

3.5 star property

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Photo gallery for Tri Hotel Canela

2 indoor pools, open 9:00 AM to 10:00 PM, sun loungers
Restaurant
Exterior
Reception
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Jose Pedro Piva 220, Canela, RS, 95684-080
  • Place, Steam World
    ‪14 min walk‬
  • Place, Parque Terra Magica Florybal
    ‪2 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Standard Quadruple Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior detail
Grande Hotel Canela
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 273 reviews
Grande Hotel Canela

About this property

Tri Hotel Canela

3.5-star hotel in Vila Suzana
This smoke-free hotel features 2 indoor pools, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Tri Hotel Canela offers 172 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bidets and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tri Hotel Canela features 2 indoor swimming pools, a fitness center, and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 6 meeting rooms. This family-friendly hotel also offers a terrace, a complimentary children's club, and barbecue grills. Parking is available onsite for a surcharge.

Tri Hotel Canela is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Tri Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (BRL 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: BRL 10.00 per night
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Klein Ville Hotel Canela Brazil
Vestena Hotel Canela
Vestena Hotel
Vestena Canela
Hotel Vestena Hotel Canela Canela
Canela Vestena Hotel Canela Hotel
Hotel Vestena Hotel Canela
Vestena Hotel Canela Canela
Vestena
Hotel Canela
Vestena Hotel Canela
Tri Hotel Canela Hotel
Tri Hotel Canela Canela
Tri Hotel Canela Hotel Canela

Tri Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1008 reviews
Rating 8 - Good. 214 out of 1008 reviews
Rating 6 - Okay. 65 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Andreia

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixei reclamação na recepção, haviam grupos comendo e bebendo dentro da piscina ( brigadeiro, batata frita, frango, cerveja, crianças com refrigerante, tampinha de garrafa espalhadas pela água, crianças derramando refri na água, farelo de comida por tudo, formigas. Foi minha terceira e última vez pois estou muito chateada de ver que o Hotel permite esse tipo de situação dentro de um ambiente coletivo. Café da manhã estava bom, mas tivemos que pedir várias vezes pra repor os ovos mexidos. No quarto não funcionavam nem o Telefone e nem televisão, achei péssimo que neste quarto para 3 a 4 pessoas havia apenas uma tomada disponível para carregar celular e outra dentro do banheiro que não é o ambiente ideal. A única tomada disponível torna meio inviável caso a pessoa queira passar roupa nao tem onde apoiar. Sinceramente foi uma diaria desperdiçada. O mesmo grupo que fazia farofada na piscina depois andava pelo hotel 11 horas da noite fazendo barulho nos corredores e recepção sem nada acontecer. Também o ar condicionado do quarto estava fazendo um barulho insuportável, gravei um video e mostrei que passou assim desde de madrugada mas só falaram ok. Tirei outra foto com sujeira no chão colcando emojis no rosto das pessoas mas quando joga aqui no site, tira os emojis entao não tenho como postar. Se o site ou o hotel quiser me pede.
Stayed 1 night in Oct 2025

10/10 Excellent

VINICIUS DOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 2 nights in Sep 2025

8/10 Good

GUSTAVO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Estadia boa, restaurante bom, somente a cama não era muito boa.
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

cristiani

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Stayed 3 nights in Sep 2025

10/10 Excellent

Wenderson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lidiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima como sempre, já estivemos algumas vezes e sempre que possível voltamos, tem tudo no hotel, se quiser descansar é ótimo pra isso, mas se só quiser uma estadia rápida, também atende super bem.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service
No geral o Hotel é muito bom, oque ficou abaixo as expectativas foi a Cama, Muito barulhenta, quando me virava fazia muito barulho e travesseiros muito baixos, mas de resto muito bom.
Stayed 2 nights in Aug 2025

8/10 Good

Fabiano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia agradável, mas com pontos a melhorar

A estadia foi boa. O hotel é amplo, confortável e conta com uma calefação eficiente para os dias frios. Os lençóis e toalhas estavam em ordem e o café da manhã é de boa qualidade. Entretanto, alguns pontos precisam de atenção: a limpeza do banheiro poderia ser mais caprichada e a qualidade do papel higiênico deixa a desejar. Além disso, no café da manhã, percebi que ao dar o horário final (10h, por exemplo), o buffet já é retirado imediatamente, sem tolerância para que os hóspedes que chegaram pontualmente ainda possam se servir. Seria interessante oferecer alguns minutos adicionais de flexibilidade, o que tornaria a experiência ainda mais acolhedora.
Stayed 2 nights in Aug 2025

10/10 Excellent

JEAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo custo beneficio

Hotel fica num local reservado, com estacionamento incluso, otimo cafe da manha com grande variedade. otimo custo beneficio.
Stayed 1 night in Aug 2025

10/10 Excellent

Emival

Liked: Cleanliness, staff & service, room comfort

Tri hotel Canela top

Muito bom o hotel, muito limpo , organizado, excelente comida, boa localização, piscina quentinha e limpa...
Stayed 3 nights in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpreendente estadia.

Já conhecia outro Tri Hotel e já gostava, mas confesso que me surpreendi com este. É um hotel antigo, mas muito bem cuidado. Meu quarto estava em ótimo estado. Cama e travesseiros bem confortáveis. Tudo funcionando perfeitamente. A piscina é imensa e muito quente: uma delícia. Café da manhã muito saboroso e com rápida reposição. Lugar lindo e muito tranquilo, apesar de estar bem perto do centro. Excelente custo-benefício. Recomendo e não vejo a hora de voltar.
Stayed 1 night in Aug 2025

10/10 Excellent

Marco Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sérgio R

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

lenir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tarcísio L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel fica em área arborizada, possui estacionamento próprio sem custo adicional, o atendimento é ótimo e a piscina térmica é muito boa, a água bem quentinha. Com certeza recomendo o hotel, principalmente para quem vai com crianças!
Stayed 5 nights in Jul 2025

10/10 Excellent

Guilherme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025