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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Relax in this stylish living area with a sofa, cabinet, and potted plant.
Stunning two-story building with a central entrance and glass canopy, set amidst a serene wooded area.
Enjoy a delicious breakfast in this inviting dining area with a central island, wooden tables, and a view of the surrounding greenery.
Two single beds with white bedding, a window with curtains, and an electrical outlet.
Welcome to our reception area, where a flat-screen TV and comfortable seating create a warm and inviting atmosphere.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Alpen Park
    ‪2 min drive‬
  • Gramado Covered Street
    ‪12 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪89 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, blackout drapes, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | 1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | 1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Parking included
  • Free WiFi
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The price is $48 total
includes taxes & fees
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About this property

Hotel Serra Canela

3-star Canela hotel close to Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Hotel Serra Canela features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Serra Canela is a smoke-free property.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 151 reviews
Rating 8 - Good. 47 out of 151 reviews
Rating 6 - Okay. 15 out of 151 reviews
Rating 4 - Poor. 3 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

8/10 Good

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito longe do centro mas limpo e confortável.Vale para uma diária ou duas.
Stayed 1 night in Apr 2025

10/10 Excellent

lucimar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Flávio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, um pouco afastado mas não foi nenhum problema. O café da manhã estava ótimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Hotel bem aconchegante Funcionários muitos simpático e atenciosos. Café da manhã simples porém muito agradável.
Stayed 1 night in Apr 2025

6/10 Okay

Helenice

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Experiência razoável, pois no check-in chegamos 13:50h conseguimos entrar no quarto 14:20h, porém check-in Começava às 14h, entendendo que precisaria limpar mas a forma como nos repassaram a demora foi deselegante, fora isso teria sido excelente a viagem.
Stayed 1 night in Apr 2025

8/10 Good

Luísa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ótimo hotel

O hotel está retirado do centro da cidade, o que é bom para evitar barulho excessivo, mas dificulta a mobilidade até os locais turísticos. Acomodações muito limpas, e café da manhã ótimo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Silvano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ariani

Stayed 1 night in Mar 2025

6/10 Okay

Ronaldo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e tranquilidade

Maravilhoso! Hotel confortável, café da manhã farto e bem servido, acomodação simples com limpeza impecável. Local muito tranquilo e silencioso, longe da agitação das ruas principais, mas perto o suficiente quem está de carro. Atendimento de toda a equipe muito cordial e solicito.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza impecável. Hotel oferece exatamente o que como nas fotos. Simpatia dos funcionários em geral.
Stayed 3 nights in Mar 2025

6/10 Okay

Dione

Liked: Cleanliness, staff & service, property conditions & facilities

Bom para quem esta de passagem

Atendeu nossa necessidade de hospedagem, simples, econômica, muito limpo e otimo café da manhã.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, voltaremos

Foi muito bom, café da manhã muito bom também e tudo bem tranquilo.
Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Liked: Staff & service

Ótimo custo benefício

Tivemos uma ótima experiência com bom custo benefício. Pousada em lugar tranquilo, com roupas de camas e toalhas de qualidade. Café da manhã simples mas bem gostoso!! O pãozinho quentinho ganhou nosso coração! Recepção muito atenciosa!! Voltaremos
Stayed 1 night in Mar 2025

10/10 Excellent

Janaina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajei com a minha familia, ficamos apenas uma noite no hotel. Infelizmente não ficamos para o café da manhã, pois preciavamos sair de madrugada. O atendimento foi maravilhoso.
Stayed 1 night in Nov 2024

10/10 Excellent

Poliana M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Danielly Cristhine Mattos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Rosana

Traveled with family
Liked: Cleanliness, staff & service

Quarto para dormir

O hotel fica um pouco distante do centro ,o quarto estava arrumado e tinha cobreleitos.O atendimento foi o melhor.Não tomei café, porque sai muito cedo,mas me deram frutas.
Stayed 1 night in Jan 2025

8/10 Good

Quefler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar em Canela

Minha estadia aqui pela Segunda vez foi excelente lugar agradável e colaboradores extremamente educados e Prestativos. O quarto e todas as dependências do Hotel higienizadas e extremamente bem cuidadas.
Stayed 1 night in Jan 2025

8/10 Good

André Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025