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Grande Hotel Canela

3.5 star property

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Photo gallery for Grande Hotel Canela

Exterior detail
Property grounds
Exterior
Game room
Indoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$52
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000
  • Place, Joao Correa Square
    ‪8 min walk‬
  • Place, Canela Automobile Museum
    ‪9 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪14 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬

Room options

View all photos for Deluxe Chalet

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet

8.0 out of 10
Very good
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually decorated, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Minibar, in-room safe, individually decorated, desk

Luxury Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 247 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

  • 322 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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Tri Hotel Canela
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  • Breakfast included
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, 1,008 reviews
Tri Hotel Canela

About this property

Grande Hotel Canela

3.5-star hotel in Vila Luiza
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grande Hotel Canela offers 94 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Grande Hotel Canela features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site.

Grande Hotel Canela is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Grande Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Grande Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 273 reviews
Rating 8 - Good. 79 out of 273 reviews
Rating 6 - Okay. 15 out of 273 reviews
Rating 4 - Poor. 4 out of 273 reviews
Rating 2 - Terrible. 1 out of 273 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marcus

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin.
Stayed 2 nights in Jan 2022

8/10 Good

Ana helena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, lugar acolhedor
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar ímpar, com natureza, história, conforto e bom atendimento.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais Aparecida S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, café da manhã delicioso, hotel enorme com vários ambientes!
Stayed 3 nights in Sep 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

GUSTAVO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

PAULO

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

Muito bonito, confortável, silencioso e espaçoso. Só não dei 5 estrelas em tudo porque o exaustor do banheiro estava fazendo barulho e o sistema de aquecimento de água ainda é a lenha.
Stayed 1 night in Sep 2025

8/10 Good

MATHEUS PRESTES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Os chalés estão em uma condição muito ruim de conservação. A calefação não funcionou da forma que deveria.
Stayed 1 night in Aug 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Andréa Lisandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiane Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei

Adorei o hotel. Tem trilha, lago com gansos, cadeiras no jardim com fogo de chão. Café da manhã delicioso.
Stayed 1 night in Jul 2025

10/10 Excellent

PAULO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Jul 2025

8/10 Good

Tereza

Liked: Cleanliness, staff & service

Uma boa estadia

Stayed 5 nights in Jul 2025

10/10 Excellent

Edson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso que não dá vontade de voltar pra casa, encantador limpeza top atendimento top tudo lindo!!!
Stayed 7 nights in Jun 2025

4/10 Poor

Tarcisio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Atendimento excelente, mas a estrutura física precária, colchão péssimo, chuveiro com água morna, aquecedores não funcionam, tentaram por 2 vezes arrumar mas não conseguiram, a equipe fez o possível. Ao meu ver o que falta é uma avaliação criteriosa de cada quarto e consertar o que for necessário de forma preventiva e não emergencial quando o cliente reclama ou solicita. Localização excelente e linda, merece cuidados e atenção.
Stayed 3 nights in Jun 2025

10/10 Excellent

cintya

Stayed 1 night in Jun 2025

8/10 Good

Altemar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um oásis.

Um hotel muito confortável com uma área verde muito especial.
Stayed 2 nights in Apr 2025

10/10 Excellent

cintya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Ótima infra.
Stayed 1 night in Apr 2025

10/10 Excellent

Júlio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tarcisio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Angélica Tatiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Janine

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Bom, mas precisa de uma atenção com a limpeza

O hotel é tradicional de Canela e a estrutura é ótima. A cama que deixa a desejar, pois há um "buraco" no meio (duas camas de solteiro unidas). O café da manhã é razoável. A piscina estava muito suja e o chão do quarto empoeirado demais. Ainda assim a estrutura é bacana, pois cedem bicicletas para passeio na cidade, há uma trilha dentro da propriedade e o atendimento é muito cordial
Stayed 1 night in Mar 2025