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Safe, convenient and clean. There are other lodging facilities in the same building so it was a little tricky at first but the lady at the front desk was helpful. U can’t beat the price for a safe stay in such a convenient location.

Spatious, modern and elegant with an excellent location.

Room cleaning and very friendly staff

The staff were incredibly kind and helpful. We asked several times for little extras - they delivered so readily. The property was great, but it was the staff that really made the difference.

The location was just excellent, walking distance (2-3 mins) to all types of restaurants, shops, and even farmacias. I got food poisoning from eating local foods but hotel staff sent me a doctor to my bedroom and I was able to get treated and be back in my two feet in 2 days. Thank you to the excellent staffs. The hotel also has a lobby where you can wait, have a drink and or get some work done. The room refreshments in the fridge are complimentary with refills everyday to my surprise. It is a great gesture on the hotel, which my family really appreciated. On the rooftop, they have a beautiful restaurant bar with great views. My family thoroughly enjoyed the stay there even though I got sick. I love the Spanish culture and the hospitality that 99% of the local people show here. Thank you Innside Madrid Gran Via for taking care of us!