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Hotel Ema Palace

3.5 star property

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Photo gallery for Hotel Ema Palace

Outdoor pool, pool umbrellas, sun loungers
Luxo Room | Minibar, in-room safe, desk, blackout drapes
Reception
Property entrance
Game room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Parking included
$55
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Rua Jorge Barbosa Moreira, 70, São José dos Campos, SP, 12243-070
  • Place, Colinas Shopping Mall
    ‪10 min walk‬
  • Place, Parque Vicentina Aranha
    ‪11 min walk‬
  • Place, SESC
    ‪13 min walk‬
  • Airport, Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 158 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxo Room

Luxo Room | Minibar, in-room safe, desk, blackout drapes

Luxo Room

10.0 out of 10
Exceptional
(3 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Cama Solteiro

Small Cama Solteiro | Minibar, in-room safe, desk, blackout drapes

Small Cama Solteiro

8.0 out of 10
Very good
(3 reviews)
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Ema Palace

3.5-star hotel in Vila Ema
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Ema Palace offers 46 air-conditioned accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel Ema Palace provides a health club and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 2928 square feet (272 square meters) include a conference center. This business-friendly hotel also offers barbecue grills, an arcade/game room, and multilingual staff. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Hotel Ema Palace is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Dona Ema Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dona Ema Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,928 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Ema Palace
Ema Palace Sao Jose dos Campos
Hotel Ema Palace
Hotel Ema Palace Sao Jose dos Campos
Ema Sao Jose dos Campos
Hotel Ema Palace Hotel
Hotel Ema Palace São José dos Campos
Hotel Ema Palace Hotel São José dos Campos

Hotel Ema Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 396 reviews
Rating 8 - Good. 129 out of 396 reviews
Rating 6 - Okay. 19 out of 396 reviews
Rating 4 - Poor. 8 out of 396 reviews
Rating 2 - Terrible. 5 out of 396 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed there a few times before, but it was the first time in 5 years. Surprised to see the rooms are the same, no improvement or upgrades. Same old issues, elevator not working, standing water in the shower. Staff is helpful, efficient and polite. Still a good option in Sao José, but needs improvement.
Stayed 2 nights in Aug 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, need add microwave, and upgrade furniture
Stayed 8 nights in Jun 2025

8/10 Good

Robert, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert, Denver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Discover a quintessential spot nestled near the bustling city center. This charming location offers a unique retreat from the urban hustle. Experience the perfect blend of tranquility and vibrancy in this hidden gem. Enjoy the convenience of being close to the action while still savoring a sense of escape. It's an ideal destination for those seeking a memorable experience.
Stayed 1 night in Mar 2025

10/10 Excellent

jason

Stayed 2 nights in Jan 2025

10/10 Excellent

Bill

Stayed 2 nights in Jun 2024

4/10 Poor

Thais

Traveled with family
Disliked: Property conditions & facilities
Outdated property.
Stayed 2 nights in Dec 2023

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe neighbourhood good value hotel

Old fashioned hotel with large rooms, very clean and comfortable in good and safe neighbourhood. Walking distance to restaurants/bars. Lovely staff. Free parking onsite. Good value.
Stayed 1 night in Feb 2023

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended small hotel in good location

Good small hotel in Sao Jose dos Campos city. It is located close to restaurants and brazilian bars (walking distance). The hotel has a restaurant as well and a nice outdoors pool. The parking is free in a closed lot (safe). The bedroom was very clean and it was comfortable and spacious. The shower are was huge and nice. Recommended
Stayed 1 night in Jan 2020

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

wagner tadeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Perfect place and people!
Stayed 1 night in Jan 2019

8/10 Good

Elizabeth

Disliked: Property conditions & facilities, room comfort

Good area; works out for a short business trip

Came to SJC for a business trip; Ema Palace is very dated and service is average. Location is excellent as the neighborhood is lovely, safe, and there are many walking distance options. Included in your stay is a pass to a fitness club one street over so that is very nice. Overall the property is clean and safe but rooms need an overhaul.
Stayed 3 nights in Nov 2018

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities

Has the potential to be a very nice hotel

Very good neighborhood! The hotel has the potential to be really nice once some flaws are resolved: Carpets and breakfast are not nice! We have also disliked the fact that there was barely no warm/hot water in the shower and spa. The receptionist told us that they had experienced plumbing issues, and that it would be solved in no time. But it hasn’t! On the other hand, the hotel has a very nice pool, wide rooms and is located in a very attractive neighborhood!
Stayed 2 nights in Jul 2018

10/10 Excellent

Jesus Lubian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied (satisfeito)

Very good price/quality relation (Excelente relação custo/benefício)
Stayed 1 night in Jun 2018

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort

Good value hotel

Good value for the money, lots of good bars & restaurants around
Stayed 5 nights in May 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good hotel, good loaction, friendly staff. A bit outdated. Would stay again.
Stayed 3 nights in Jul 2017

8/10 Good

daniel, puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff. Parking next. Subway station near 5 min walk
Stayed 1 night in Jul 2017

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O Hotel é ótimo. Refeição deixou a desejar.

Fiquei desapontada com a refeição. Demorou mais de 50 minutos (solicitei beeeem passado), a carne veio quase crua, voltou pra cozinha, demorou mais 15 minutos e continuava mal passada pedi que viesse bem passada, voltou pra cozinha, depois de mais 20 minutos minha refeição estava gelada e a carne veio completamente queimada, amarga. Paguei 55,00 e ficou lá todo o carvão que me entregaram. Quanto ao chuveiro, tive que ligar para informar que não estava saindo agua quente, somente a gelada.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel ok

O hotel é confortável, porem bem antigo. O quarto precisava de uma pintura nova, principalmente no banheiro, com paredes descascando em alguns lugares. A localizaçao é excelente e a equipe foi simpática e atenciosa. O café da manha é mediano, a comida é boa mas pouca variedade. Pelo custo benefício compensa.
Stayed 1 night in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção de hotel

Ótimo café da manhã! Bem localizado, quartos com tamanho muito bons. Único ponto que precisa de uma melhora urgente considerando minhas últimas 2 estadias em quartos distintos é o ar condicionado. Não funciona muito bem, barulhento e aparentemente precisam de limpeza pois o ar que vem parece carregado. Preferi desligado. Item de fácil reposição e manutenção, e imprescindível para conforto. Não pode ser meia boca.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julio

Stayed 1 night in Jul 2025

10/10 Excellent

Weslley

Stayed 1 night in Aug 2025